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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
87%
Recommend This Property

Overall Experience

4.3

based on 741 reviews
87%
Recommend This Property

Ratings Breakdown

741reviews

  • 5 Stars
    449
  • 4 Stars
    159
  • 3 Stars
    68
  • 2 Stars
    29
  • 1 Stars
    36

Free Shuttle and Breakfast by Downtown

By

April 25, 2017

club

The location of the hotel is great. The free shuttle and breakfast were wonderful. Our room was clean and the bed was comfortable.

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Pre-Race Stay

By

April 25, 2017

club

Excellent staff. Good value of hotel in relation to other downtown hotels.

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Comfortable bed and great service.

By

April 22, 2017

club

Rooms where not like how where told. we where told we would have a walk out to sit outside the room to over look the city. NOT

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Great Stay at FW Holiday Inn Express

By

April 21, 2017

club

Had a great time at this hotel - staff were excellent!

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Excellent

By

April 21, 2017

club

had a great time the service was wonderful only problem we had was the movie we order kept going out and skipping a few scenes. But overall it was nice get away for me and my family.

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Great business hotel

By

April 21, 2017

Just what I want in a hotel: welcoming staff, clean, quiet rooms, good atmosphere.

I am, however, over the breakfast buffet.

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Great service

By

April 17, 2017

club

Clean and comfortable room, great service and friendly staff, delicious breakfast

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Amazing staff

By

April 16, 2017

You have fabulous staff, front desk Tricia, Megan, van drivers John and?, breakfast gal Madera, the room cleaners, especially the gal that scrubbed my bathroom on 410. There were others just as friendly, caring and appearing interested. I have never met such an outwardly happy staff teams. It was a joy to be there.

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Great value

By

April 15, 2017

This hotel is in a great location in downtown Fort Worth! Easy to find and easy access to everything. The staff was very helpful and accommodating, super friendly. The only problem I had was that my phone didn't work in my room! Other than that everything was perfect.

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Great Texas weekend

By

April 15, 2017

club

We had an amazing time, our room ,the pool and fitness center, the breakfast, the staff, the shuttle were all fantastic! We will certainly return to stay again and will recommend this to our friends

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Great Staff

By

April 14, 2017

platinumelite

No problems. Staff was wonderful and helpful. Shuttle drivers were very helpful.

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Terrible Experience and Poor Service

By

April 13, 2017

Rude staff, dishonest management (never gave the bonus points purchase twice), and all around poor cleanliness/value. Will not ever be back. This hotel is the type of hotel that turns a regular member like me into a guest that is second guessing the chain as a whole.

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