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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
89%
Recommend This Property

Overall Experience

4.4

based on 442 reviews
89%
Recommend This Property

Ratings Breakdown

442reviews

  • 5 Stars
    284
  • 4 Stars
    98
  • 3 Stars
    29
  • 2 Stars
    16
  • 1 Stars
    15

Did not get what I expected

By

November 19, 2017

club

I booked a king room with a credit card, got an email confirmation. Got there was told there was a preference on my booking saying I preferred 2 beds not 1 king. I checked I didn’t check anything that stated that. The front desk did not even tell me before I went to the room just surprise, went back down and she admitted my room was already sold. If someone prefers 2 beds why would they book a king when 2 beds are more abundant? As if this was not bad enough and stressful, we get to the room and I decided to take a shower. There is a dead roach which is the best kind on the floor but the live one I found in the shower curtain while I was showering was not expected. Needless to say we skipped the free breakfast.

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