Rated 4.7 out of 5 by 266
Rated 5.0 out of 5.0 by Tupelo COTA Good Location and Amenities
I normally stay in IHG locations, either Holiday Inn Express, Candlewood Suites, or Staybridge. I like knowing that the rooms and amenities are what I expect, that is refrigerator, microwave, internet and breakfast. As I am usually traveling on business these things make it easier to focus on my work knowing that I have these services available. The Gadsden location was clean and updated and the service staff was great. I will stay here again is my work brings me back to Gadsden.
May 20, 2016
Rated 5.0 out of 5.0 by P_Will As Good as a HIE Gets
This is a very well run HIE branch - everything was top notch. The staff were very friendly and attentive - they even took our bags to the room when they realized we had to run off for an appointment after check-in. It's a bit pricey, but we don't regret our stay here at all.
May 16, 2016
Rated 5.0 out of 5.0 by Redneck Roadtrip Overall stay
Just passing through and very impressed, we then stayed in two more Holiday Inn Express locations base upon the first experience.
May 6, 2016
Rated 5.0 out of 5.0 by Peesh Very Satisfied
A very rewarding stay, with excellent service, cleanliness and comfort. I will always stay there when in the area.
May 2, 2016
Rated 5.0 out of 5.0 by Evolvt1 Wonderful staff, clean comfortable room
I would recommend this hotel to others. i was pleasantly surprised at how up to date and comfortable this hotel was. Big improvement over what I remember about Holiday Inns--they used to be ordinary and this was really nice.
April 30, 2016
Rated 5.0 out of 5.0 by Smells like money Bama
Excellence place to stay! Will be glad to stay here again when in the area. Room was clean and comfortable and staff very friendly.
April 26, 2016
Rated 3.0 out of 5.0 by rhondaandmatt rude customer service rep
the check in was easy, except my room was wrong, the women told me it would be 20 dollars extra, which is unusual seeing as I am a gold member. Then I had my sister come buy to visit seeing as we are over 1000 miles away from each other and while I was in the pool, which I do all over the united states with family. a women came and was hollering across the pool that our kids had to get out cause they weren't guest. Umm I spent a whole week in this hotel and they are my guest.
I couldn't believe how rude she was in front of my kids...
then she called the room as we were packing our stuff saying we were to loud. Just picking on my family, she had a attitude with me from the beginning. .
aside from that the breakfast attended was very helpful and pleasant and the room was comfortable. just that one evil women. shouldn't work in customer service!
April 25, 2016
Rated 5.0 out of 5.0 by JSU85 Attentive service
Was at the hotel for the annual Alabama Library Association convention, and had a comfortable stay thanks to the attentive staff of the hotel: to Philip at the front desk who was helpful with any problem, and to Kathy in the breakfast area who was always friendly.
April 21, 2016