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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
91%
Recommend This Property

Overall Experience

4.5

based on 433 reviews
91%
Recommend This Property

Ratings Breakdown

433reviews

  • 5 Stars
    290
  • 4 Stars
    89
  • 3 Stars
    28
  • 2 Stars
    16
  • 1 Stars
    10

Not the best, not the worst

By

May 24, 2017

club

Definitely not the best hotel I've ever stayed in. A little bit run down and the prices were jacked up because of an event happening in the city that weekend. Saw two silverfish in the room on the last day of our stay. I realize those are relatively common household pests but still gross. Also, housekeeping had overlooked a dirty wash cloth in the bathroom from the previous guest. Again, I realize it's a mistake and those things happen, but again, still gross. Those things aside, everything in the room worked, the staff was friendly, and the area seemed safe.

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Comfortable and good service

By

May 24, 2017

club

Had a great stay and it was close to the wedding we were attending. The room was clean other than a dirty wash cloth left in the tub and the latch on our door didn't work and needs fixed. Other than that had a great stay!! Good breakfast and friendly staff.

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Good location

By

May 22, 2017

Excellent location for me. My office is very close. Easy to get to and from the office, as well as to and from the airport.

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Easy access

By

May 18, 2017

platinumelite

Close to I270 and airport. Great location. Close to local amenities. Would defifitally stay here again.

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Nice place

By

May 17, 2017

club

Loved the people at the desk. Super nice and welcoming. When I had an issue they resolved it quickly. Loved the breakfast. Linens were very good. Towels were soft.

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Business Travel

By

May 15, 2017

club

I stayed at this location for business travel. It was clean, comfortable and an overall pleasant experience. I would recommend for other travellers

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Good for what we needed

By

May 12, 2017

platinumelite

The hotel was not really worth the price we paid to stay there. The first room we went to was dirty. The hotel staff fixed that. They did not have gluten free bagels like other holiday inns do. It was by the worst but definitely not the best.

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Great Choice for East Columbus

By

May 10, 2017

club

Great location and amenities in Columbus; easy access to I-270 and I-670 to get around the city.

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Well worn

By

May 09, 2017

Hotel is dated and well worn. Carpets in hallways are stained and bathrooms could use a much needed refresh.

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Easy airport access

By

May 04, 2017

Good customer care with staff. Close to airport with convenient airport shuttle provided by hotel.

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Speedy Check In and Excellent Breakfast

By

May 03, 2017

Seriously only took 30 seconds to check in, due to early pay online. Loved the cinnamon rolls.

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Nice

By

May 03, 2017

club

Clean very friendly, nice location,easy to access.

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