Your session will expire in 5 minutes, 0 seconds, due to inactivity. Stay Logged In
Create PIN
All fields are required
If you joined IHG® Rewards Club at a hotel, then you will need to create a 4-digit PIN in order to access your IHG® Rewards Club account.
Unexpected Server Error
Your session has expired. Please sign in to your profile
We are sorry, our system is temporarily unavailable. Please try again later or contact the IHG® Rewards Club Customer Care Center for assistance.
The 4-digit numbers entered must match.
Forgot PIN?
All fields are required
Unexpected Server Error
Your session has expired. Please sign in to your profile
We are sorry, our system is temporarily unavailable. Please try again later or contact the IHG® Rewards Club Customer Care Center for assistance.
Don't have an email address in your profile?

Contact your local IHG® Rewards Club Customer Care to source your PIN and to update your profile with your email address. When you receive your PIN you can also update your email address via www.ihg.com/updateemail.

MoreFewer Options

* Required Field

** Best Available Rate Search does not include affiliation rates.

Manage Reservations
Need to make changes to your reservation? You've come to the right place!
Already an IHG® Rewards Club Member? to view reservations.
View This Reservation

* Required Field

Manage Reservations
Need to make changes to your reservation? You've come to the right place!
Already an IHG® Rewards Club Member? to view reservations.
View This Reservation

* Required Field

Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
91%
Recommend This Property

Overall Experience

4.5

based on 506 reviews
91%
Recommend This Property

Ratings Breakdown

506reviews

  • 5 Stars
    340
  • 4 Stars
    104
  • 3 Stars
    32
  • 2 Stars
    18
  • 1 Stars
    12

My Stay

By

October 21, 2017

I stayed for one night. The facility and my room were very clean! The staff was very nice and accommodating. Unbeknownst to me, I left my wallet at the front desk and went back to my car. When I realized that it was missing, I
went to the front desk. One of the staff members was running around trying to find me. I headed towards my room and that's where he found me. That was a big thing for me! Also, I liked the way I was welcomed at the front desk as a loyal
Gold Card member. She also informed me that I earned 300
points for just checking in. I said are you sure, she said very
sure! I was excited because I didn't know I would earn points
for checking in. The hotel and my stay were great! I definitely
will return if I am ever in that area!

Read More
Read Less

Ok stay. Bad service

By

October 21, 2017

I travel for work so I have seen my shares of bad hotels. This on has been added to my list. First off, the location, being behind a fast food restaurant, not great. Then upon arrival, the staff did not greet me until after 5 minutes of waiting and a stare down. To make matters worse, she lightly threw my registration paperwork on the counter to fill out. Upon entering the room, I noticed the size. Way to small for the price. The door to the washroom did not allow enough room for me to enter. Upon inspecting the washroom, noticed the rust on the water stopper in the bathtub, the sink faucet was peeling and the drop down ceiling was not aligned properly. Upon sitting down, noticed the coffee machine had about 1/2 inch of dust. The internet was sporadic. The bed was comfortable and clean. Upon check out, the breakfast was good and good selections. The staff again was not ready to service. This time, I did not wait 5 minutes or a stare down, but she was not friendly and did not ask how my stay was.

I really don’t post any reviews because I normally get great service. But this one had to be known.

Read More
Read Less

Great night of sleep

By

October 20, 2017

club

Great service checking in. Got a good nights sleep before early flight out. Would stay again.

Read More
Read Less

Overall great experience!

By

October 18, 2017

I was greatly impressed with the staff and operation of this property. I only had two minor concerns: One, there needs to be a couple more handicap spots and they need to monitor. On my stay there was a car in handicap with neither a placard or tag. And it is a bit pricier than most HIE properties, howbeit, lesser priced that comparable brand competitors in the Columbus/Gahanna area.

Read More
Read Less

Business Stay

By

October 17, 2017

platinumelite

The service was really good, and had a great night there.

Read More
Read Less

Great room!

By

October 16, 2017

I stayed in a king suite and it was larger than I expected and very clean!

Read More
Read Less

Recent stay

By

October 15, 2017

club

I found it difficult to make a reservation when I first called. The customer service representative kept trying me to confirm the reservation for a different hotel .i hung up the first time I called. I also stayed at the same hotel in July of this year and the rate was about twenty dollars cheaper then this visit. I felt my membership meant very little when there was no king size bed available . My wife and I had to sleep in separate double size beds on this visit.

Read More
Read Less

Excellent Stay

By

October 07, 2017

club

Stayed here for a conference. Rooms were very clean. Staff was excellent. Breakfast choices were great. Will stay here again when in the area.

Read More
Read Less

Comfortable and great customer service.

By

October 06, 2017

club

I enjoyed my stay here. One of the staff (housekeeping)was from Russia I believe. He was very helpful and really appreciate him a lot. The hotel staff at the reception worked with my schedule and made me check in earlier. Everything else was perfect. Good location to all service. I would highly recommend this hotel to everyone.

Read More
Read Less

Nice Clean Property, Comfortable Bed, Great Breakfast, Nice Staff!

By

October 03, 2017

We were here for a confernce that was nearby. The location of the hotel was excellent for us. They always have a great breakfast (can't say that about all the hotels) They have an indoor pool that was very clean. Room was nice, bed was comfortable. We will be back for same confrence next year and will definately be staying here again.

Read More
Read Less

Staff

By

October 03, 2017

club

The staff was above standard. From the time we entered the front door. The knew and welcome me as a reward members and knew what my was for. To the staff that did the breakfast was excited to great us.

Read More
Read Less

Friendly Staff

By

October 02, 2017

The Telephone person as well as the shuttle driver were extremely pleasant
the Check in counter person was able to accommodate my early arrival

Read More
Read Less