Rated 4.1 out of 5 by 128
Rated 5.0 out of 5.0 by Hecpe One of the best location ever!
Customer services and food where a plus.
The swimming pool temperature was just perfect.
July 7, 2014
Rated 5.0 out of 5.0 by Bartacus Prime Location, Excellent Staff
My family of four shared two rooms here on vacation. The location provides a great local neighborhood feel for things like food and shopping, while still giving easy access to the freeways and attractions. We did not visit Disneyland like most visitors, but used the hotel as a jumping-off point for an assortment of SoCal adventures from the beaches of Orange County, to Knott's Berry Farm, the Space Shuttle in L.A., and a day in San Diego.
The staff is excellent --- friendly, helpful, and attentive. Our room was spotless, clean, and comfortable. Breakfast options don't change much, but there's always a very wide selection, it's consistently good, and it started each day perfectly. As others reported, the pool was a little warm for our late June visit, but everyone swam and enjoyed it. The umbrellas, tables and chairs really made the pool a great place to chill out and relax. The spacious (free) parking and Wi-Fi were added bonuses.
I've stayed at several IHG locations in OC for business over the years, and this HI Express is one of the best.
July 3, 2014
Rated 5.0 out of 5.0 Holiday with the Grandkids
We spent one week in June at the Garden Grove Holiday Inn Express. Front desk staff were very helpful and courteous. The staff that cleaned our rooms were very efficient and they always set up the grandchildren's stuffed animals on the bed in a fun and comfortable way. The kitchen staff were EXCELLENT! They were always very helpful and didn't hesitate to ask if I needed a tray one morning and when something was running low they came to my table to tell me they had just refilled the food item. The kids loved the pool and so did I actually.
The only concern I had was that I would have liked to have the breakfast served at 6:30 am on Saturday for those of us that have early flights home.
Thanks again for a great stay.
July 1, 2014