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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
86%
Recommend This Property

Overall Experience

4.3

based on 472 reviews
86%
Recommend This Property

Ratings Breakdown

472reviews

  • 5 Stars
    307
  • 4 Stars
    82
  • 3 Stars
    38
  • 2 Stars
    24
  • 1 Stars
    21

Excellent stay, would come back

By

July 21, 2017

Clean, quiet, walking distance to local eatery. Above average to excellent breakfast. Friendly staff that was able to fix a problem with my key quickly. I would def return when in the area

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Excellent

By

July 19, 2017

club

Our stay at the Holiday Inn Express-West Gastonia was very enjoyable and comfortable. The staff was helpful and courteous. Our room was clean and well equipped with outlets and lights. Finally, the breakfast was fresh with a variety of options.

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Great hotel

By

July 13, 2017

Good hotel for the price. The staff is great and very accommodating. Love the indoor pool. Just wish the breakfast was a little better

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Awesome place!!

By

July 10, 2017

Staff was very friendly and polite!!
Excellent rooms and service provided!!

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Nice room and Friendly Staff

By

July 10, 2017

club

Room was clean and staff were friendly will stay here again when in the area

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Business stay

By

July 10, 2017

club

I would definitely come back to this hotel. The staff was friendly, they were able to resolve my issues immediately. The room was clean and the breakfast had variety.

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Nice staff

By

July 08, 2017

My stays at HIX always have very friendly staff, housekeeping, and breakfast staff. The same was at Gastonia. I work long and dirty days with my job, and my stay at this hotel did not allow me to relax because of the other working groups at the hotel.

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Comfortable beds

By

June 30, 2017

club

I will be staying in this motel again! Very clean, comfortable bed, and friendly staff.

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grate service

By

June 28, 2017

Thanks to Stephanie for making my day with her smile

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Poor facility

By

June 23, 2017

club

Very poor experience, would not recommend this facility to anyone. A complete waste of money.

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Over all review

By

June 20, 2017

Stay was a typical motel stay - the room was adequate, clean and quiet. A comfortable chair would have been preferred over the office type chair in the room.

The staff was excellent.

The breakfast selection was mediocre at best - coffee was lukewarm, the bananas brown and the pancakes inedible. The toast, yogurt and dry cereal was ok and enough for a light breakfast.

The outside area needs some work and access to the property from the road is not user friendly (especially at peak commute time(s).

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A rough part of town

By

June 19, 2017

platinumelite

The hotel was nice for the most part. Most of the hotel staff were friendly, but the lady checking me in really muddled the process. Another lady gladly fixed the billing problem the day of check-out. I would stay here again if other choices were not available.

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