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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
94%
Recommend This Property

Overall Experience

4.6

based on 454 reviews
94%
Recommend This Property

Ratings Breakdown

454reviews

  • 5 Stars
    347
  • 4 Stars
    72
  • 3 Stars
    15
  • 2 Stars
    11
  • 1 Stars
    9

Business Trip

By

May 20, 2017

club

Had a nice one night stay at this hotel. Great location, safe, newer,clean, quiet and comfortable bed. All the staff was friendly and professional, easy and fast check in and out.
Would definitely stay here again and would recommend!

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Traveler

By

May 19, 2017

platinumelite

Everything at this hotel is fantastic, friendly staff and clean property. The only thing that would make it better would be for them to have towel bars in the bathroom. When staying one night not a huge issue, staying more than one night it becomes an issue.

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Very Noisy

By

May 18, 2017

club

I'm a very light sleeper so with all the doors slamming, kids running thru the halls, staff members knocking on your door when you didn't call for room service you name it just very noisy. I've never stayed at a hotel and couldn't sleep good because of all the noise. Very unsatisfied customer.

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My stay

By

May 14, 2017

Great stay I would love to stay again .... thanks for a wonderful time

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Good Experience

By

May 09, 2017

Everything went about as it should have when staying in a hotel.

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Amazing service

By

May 05, 2017

club

This hotel is nicely decorated, has very comfortable rooms/beds and is very clean. The indoor pool was so much fun and perfect for the kids; wifi in the rooms was definitely a plus. All employees were welcoming/friendly and the breakfast that was offered was delicious with a large variety! Five stars for this hotel and I look forward to visiting again.

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Would stay again.

By

May 04, 2017

club

When checking in I was concerned about what my room would be like because the lobby

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Great location

By

May 01, 2017

Love the fact the Shelby Farms Park greenway and running trails are just out the side door to this hotel.

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Excellent stay in Memphis

By

April 28, 2017

platinumelite

My husband and I stayed here for two nights on a family visit to Memphis. We were pleased with the location of the hotel and enjoyed watching the pedestrian activities (hikers, bikers) in next door Shelby Forest. The room was clean and comfortable, and the hotel staff were very professional and helpful with our questions. We would definitely stay here again and recommend this hotel to our friends and family!

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Comfortable and Clean

By

April 27, 2017

club

We had a one night stay and enjoyed every minute of it. One staff member gave our children little stuffed beavers for their zoo trip.

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Two wonderful stays in 1 year!

By

April 27, 2017

club

Perfect Memphis area location. Friendly staff and excellent Breakfast Hostess, Michelle. Enjoyed it so much that we returned when an unexpected trip to Memphis came us again.

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Nice hotel

By

April 27, 2017

club

Nice hotel. Very clean and comfortable. The WiFi needs work.

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