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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
94%
Recommend This Property

Overall Experience

4.6

based on 574 reviews
94%
Recommend This Property

Ratings Breakdown

574reviews

  • 5 Stars
    406
  • 4 Stars
    113
  • 3 Stars
    34
  • 2 Stars
    12
  • 1 Stars
    9

Could be improved

By

June 22, 2017

club

Door lock errors, better cleaning level needed overcrowded breakfast and more

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comfortable bed

By

June 20, 2017

club

The room was clean and had a nice size fridge.
The king size bed had one of the most comfortable mattresses I have ever slept on and the pillows were just as amazing. If I didn't have to get up for work, I could have lounged around on that bed all day !

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HIE Shines

By

June 19, 2017

club

Good Hotel with good service for the price. Good locations from the graduation that we there to attend.

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Nice room for the value

By

June 18, 2017

club

The hotel is a great value for the price. I stayed for business and enjoyed my visit. The staff was helpful and the rooms were nice.

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relocation

By

June 15, 2017

Overall good, however due to the location, the rates are much higher

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Everything exceeded our expectations

By

June 14, 2017

club

Our accommodations far exceeded our expectations. We booked a room with a king size bed and were pleasantly surprised to find a jacuzzi in the room! After moving furniture all day to move our son and daughter-in-law down to Germantown, MD, my husband was very happy to be able to relax in the jacuzzi that night.

The complimentary breakfast was more than expected. Not just the typical continental breakfast offerings, the Germantown Holiday Inn Express breakfast included hot food choices of eggs and pancakes, as well as a large selection of other breakfast foods.

Excellent value for the price paid! Cannot say enough good about the experience. We plan to stay here whenever we travel to Germantown to visit our son and daughter-in-law.

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wonderful all around

By

June 14, 2017

Everything was great from food, accommodations, and comfort. The staff was friendly and easy to talk to and willing to help in any way they could.

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Pleasant atmosphere friendly staff.

By

June 12, 2017

Freshly remodeled comfortable spaces, friendly staff, fair price. Only the predictable and unfortunate breakfast was a fail.

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Great Hotel

By

June 11, 2017

It's an excellent hotel and plan to stay whenever i'm in the area

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Great service

By

June 08, 2017

club

I stayed for a total of 6 days at the Germantown location and I enjoyed every bit of it. I felt very relaxed and @ "home"

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Holiday Weekend Stay

By

June 08, 2017

club

It would be nice to have a different variety of breakfast choices. Overall very pleased with our stay and the friendliness of staff. Would definitely stay here again and recommend.

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Friendly staff

By

June 08, 2017

club

Polite, very helpful will go a long way. My son left his sneakers in the room

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