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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
94%
Recommend This Property

Overall Experience

4.5

based on 406 reviews
94%
Recommend This Property

Ratings Breakdown

406reviews

  • 5 Stars
    282
  • 4 Stars
    78
  • 3 Stars
    29
  • 2 Stars
    9
  • 1 Stars
    8

Super easy check in

By

August 04, 2016

club

We found this hotel as my grandson was at soccer out of state. It was clean, the bed linens very comfortable, and the staff very friendly. The pool was OK. Nice that they had a lifeguard

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great value of this hotel

By

August 04, 2016

I am so lucky having the great value to stay here with my point. I have stayed in a suite with kitchen. Breakfast were excellent and room is cozy and comfy. Staffs are nice. I will stay here again soon. Thank you for all your hard work!

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Clean

By

August 03, 2016

club

The stay was brief but good, staff friendly, and décor and amenities up to date. The lobby was extremely busy do to a tour bus or two arriving with a ton of kids. Other than the initial crowd it was pleasant.

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family traveler

By

August 01, 2016

club

Good hotel, typical of HI Express. Good location close to various food options.

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Nice Hotel

By

July 30, 2016

club

Very convenient location, close to DC with fair pricing

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Nice hotel room for the price

By

July 28, 2016

club

Comfortable bed, clean room, excellent front desk service.

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Quiet, comfortable

By

July 28, 2016

Just slept there while commuting to DC via Metro for sightseeing vacation with family.Prices very reasonable.

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All was good but CC

By

July 24, 2016

club

All was good but CC would not work on TV, need to improve breakfast selection, regular scrambled eggs would be a start:)

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Good customer service

By

July 20, 2016

club

The place is quiet and good for relaxing and doing business

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good internet and breakfast

By

July 20, 2016

club

this is pretty much a perfect place to stay. Great price and still close to Bethesda. Nice internet and very quiet. Found great steakhouse nearby.

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Comfortable and clean

By

July 13, 2016

When we checked in, my wife asked if we could get an upgrade and the young lady checking us in said , "No - because you are staying too many days." Well so much for
Loyalty IHG members!!!.
We did get an upgrade because another guest services lady stepped in and said let me take care of you .
I would highly recommend this Hotel - it's clean and close to good restaurants and easy access to I-270. The staff is pleasant.

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Poor

By

July 13, 2016

club

The cleaning service threw away my sons orthodontist piece causing me to file a police report with the Montgomery County Police and the noise outside the room was very loud all night

Posted byHotelStaff
July 15, 2016
Thank you for taking the time to share your feedback on your stay. I apologize for the noise outside the room and the loss of your son's orthodontist piece. We take great pride in serving our guests and always strive to provide the best possible stay. I hope if future plans bring you back to our area, we will be given the opportunity to serve you again. Yolanda Gainey, GM
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