Rated 4.5 out of 5 by 365
Rated 5.0 out of 5.0 by G. Raj Best Stay in Germantown, MD
Had great experience.. Transport Facility within 5 miles is highly appreciated, recommended to extend it to Weekend also.
Overall experience on Stay was excellent, except an issue with flashing lights on telephone set. Please remove it..
April 21, 2016
Rated 5.0 out of 5.0 by Crosbo Outstanding service.
The courteous staff were great. It's nice to do business with people who appreciate your patronage. The room was clean and comfortable. I spent the night because of a temporary issue with my home. However, I dare say I was more productive working on a project at the desk in my hotel room, than I would have been at my office desk in my home.
The stay was great, the staff was great...the only detractors, were the elevators which didn't seem to respond to button pushes, made odds noises, shook and had a smell of smoldering electronics. The walls around the elevators and common area were surprisingly showing quite a bit of careless customer abuse...kind of stood out from the nice condition of the rest of the hotel.
The staff were so over-the-top, that any wear-related issues, were overshadowed by courteous professionalism. A great place to stay.
April 19, 2016
Rated 5.0 out of 5.0 by Jimvb13 A few minor problems, otherwise, excellent
Great service - got my room at 1:40 pm despite a 4:00 checkin time, the beds were comfortable, setting up the computer and Internet connection was good, and checkout was good. The food was OK, but could have been better. The biggest problem was that I could not print the confirmation email the hotel sent me. When I tried to print, something called Jackrabbit squawked for a username and password, so I had to rely on verbal information.
April 18, 2016