Rated 4.4 out of 5 by 204
Rated 4.0 out of 5.0 by Kesta The breakfast experience
I've been staying in this hotel under the HIE name as well as before. While the rooms are very nice and comfortable, the breakfasts have taken a turn for the worse. It consists mostly of carbohydrate-rich foods, and those non carbo foods (eggs, for example) are not very appealing. The egg dishes appear to be more like an extruded polymer rather than from a real chicken egg. The paper plates, plastic utensils, and other disposable items detract from the ambiance. I think the HIE can learn a lot by following the lead of German hotels, where the breakfasts usually have a fantastic assortment of good foods across a variety of food groups (eggs, meats, fruits, breads, pastries, etc.), as well as real plates, cups, etc.
April 30, 2015
Rated 4.0 out of 5.0 by Lopud nice location and ammenities, friendly staff
We stayed in October when it was Oxford Suites. That was a better experience, friendlier, more staff, a bit more relaxed staffing and a bit cleaner. This visit was ok based on the shortage of personell available. Friendly but a bit rushed once they attended to any concern. Nicci the sales manager was very professional and courteous. A real asset. Everyone wanted and tried to ensure a good experience. I am a bit puzzled as to how the smell in the room we received was not reported, cleaned and sanitized prior to its availability. The room was paid for in advance but not cleaned for us to put our belongings. So when we got in from the hospital that night, unloaded our baggage I went to my truck, grabbed my spray bottle and sprayed the room so we could get some rest. Next day it was the same routine. Hospital all day and back at night. to sleep. That's when I reported the smell on the 2nd night and you already know my comments on that from the survey. Thank you.
April 29, 2015
Rated 5.0 out of 5.0 by Supe$ Road trip stop off
Road trip cross country and stayed at many HIE this by far the best stay yet...room very clean and comfortable with a balcony unfortunately the weather was against use so we did not get to enjoy it.
April 29, 2015