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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
98%
Recommend This Property

Overall Experience

4.9

based on 383 reviews
98%
Recommend This Property

Ratings Breakdown

383reviews

  • 5 Stars
    344
  • 4 Stars
    30
  • 3 Stars
    6
  • 2 Stars
    3
  • 1 Stars

Great breakfast and not so great internet service

By

May 24, 2017

The comfortable bed, hot breakfast, and overall customer service is the reason we gave this hotel a four star rating. Problems with the internet and the response of one particular employee to these problems made our stay less than perfect. This employee was the front desk clerk early on a Sunday morning and also had responsibilities in the kitchen so maybe she just had too much to do that morning. It seemed like she had no idea what to do when internet service was interrupted and did not offer to call IT support. The clerk who arrived for the day shift was much more helpful and tried to solve the problem. My husband has an online business and even when we travel for leisure, he still has to access the internet to get work done. We have stayed at other Holiday Inn Express hotels and have had problems with the internet service so I don't think it is an isolated issue.
Also, this hotel is not easily accessed due to how it is positioned with relation to the road in front of the hotel.

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Great Stay

By

May 23, 2017

club

The Staff was really helpful about the location and where to eat and have fun ! We enjoyed our stay and would recommend the Hoilday Inn and Suites in Glen Rose Tx . Location was great close to everything you need" Family Fun " The breakfast had great choices and was really good ! Love the pancakes . The room was clean and the beds were comfortable , My son likes to swim and the pool was clean and relaxing . Glen Rose didn't disappoint the Dinosuar World and Wildlife Drive Thur park was a thrill . We had a great time , Thanks Again . Till next time

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Great place to stay while in Glen Rose

By

May 23, 2017

Rooms are great. We used grill out by pool to cook burgers. Staff was on hand with utensils for us to use cooking. We had out own, but it was nice of them to come out to us at pool area.
Staff was all very friendly.
We stay here every year for out company golf tournament. Golf course is only 5 minutes away.

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Great Stay

By

May 18, 2017

club

This facility was very clean,efficient and comfortable. There was a cross-country motorcycle rally going on during my stay. The staff supported them very well. The group was also very courteous and quite!

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Excellent Hotel

By

May 17, 2017

This was a very clean and attractive hotel. Perfect for our 1-night stay in Glen Rose. Good value!

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Redneck Ramble Weekend

By

May 11, 2017

I was pleasantly surprised at the quality of this hotel.

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Great all around

By

May 09, 2017

Great location to golf course. Very comfortable beds. Great breakfast choices! Staff was very friendly!

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Not as good as it should be

By

May 05, 2017

club

Don't leave something cause you will never get it back even if you email them as soon as you get home!

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Good

By

April 28, 2017

platinumelite

Room was clean and the staff very friendly
Nice to have breakfast nice bathrooms.

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Great Place to Stay

By

April 26, 2017

club

I stay at hotels a lot an this is a great place to stay. Clean Comfy and Kind.

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Positive experience..

By

April 26, 2017

club

Had a very pleasant expienence at this location. Staff was ready and had our group checked in a very short and enjoyable manner..

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Exemplary Service!

By

April 25, 2017

The entire staff, especially Frank, was amazing. It is clear they care about their customers. Best customer service EVER! They went out of their way to make sure our stay was the best it could be, that all our needs were met and that we had a great experience. We will definitely be back! Thank you, Frank!

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