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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
91%
Recommend This Property

Overall Experience

4.4

based on 459 reviews
91%
Recommend This Property

Ratings Breakdown

459reviews

  • 5 Stars
    313
  • 4 Stars
    83
  • 3 Stars
    23
  • 2 Stars
    26
  • 1 Stars
    14

Front desk service above and beyond, very comfortable bed.

By

May 24, 2017

We had been travelling back and forth from Atlanta to be with my terminally ill mother. I had the pleasure of dealing with Jo both times I booked in my name and my husband did as well when he got the room.

I can't even begin to express how kind and compassionate Jo was. He was such a pleasure to deal with and did everything he could to make sure we were comfortable and his kindness was so genuine. I can honestly say that I have never stayed in a hotel with such incredible staff. He was absolutely wonderful.

The beds are so comfortable and provided a much needed good nights sleep. The pillows weren't the tiny square throw pillows a lot of places provide.They were standard size and there were soft and firm both. It's close to the hospital which is exactly what I needed.

Jo, if you happen to read this I want to thank you from the bottom of my heart for being so sweet and compassionate the night my mom passed. Your kindness was like a big warm hug.

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Needs remodeling

By

May 24, 2017

Bed and sofa were worn out. Carpeting in hallways and elevator need replacement. Dirt and private area hair between mattress and box spring.

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Wedding Weekend Perfection

By

May 24, 2017

The staff was accommodating; the room was comfy and classy. Having the shuttle to the event was a bonus. Loved the fresh fruit, yogurt and eggs and sausage at the breakfast. The coffee was high quality. A great time was had by all.

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Excellent for wedding

By

May 23, 2017

club

I had all my guests stay here for our wedding and this hotel's staff exceeded my expectations. All my guests are still raving about how accommodating, flexible and friendly the staff were. Anytime there was a request, the staff made it happen. We had a couple guests who decided to party a little longer after the wedding at the hotel, the staff allowed them to stay at hang out together (granted they were not destroying things and they did not have any complaints as we were told the following day). Most hotels would just kick them out! They allowed them to stay as long as they were respectful! I absolutely loved the staff. They laughed with us in the morning and were very friendly

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Tired. Needs Remodel / refresh

By

May 20, 2017

club

One of the most tired properties I have stayed at in the last ten years of business travel. Dirty carpet, beat furniture, no air conditioning in workout room. Yuk.

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Perfect One Night Stay

By

May 19, 2017

Nice quite, restfull night in a good location.. Clean room with a good breakfast.Very friendly staff.

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Overall visit was great

By

May 17, 2017

club

My son got married this weekend and this was a place for our guess to stay. Was offered shuttle service from the reception back and forth to the hotel.

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Nice Hotel

By

May 15, 2017

platinumelite

Very nice hotel. The people at the front desk were nice and the hotel was nice. While I would not say that it should be rated a 10, it was decent for the price that was paid.

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Best staff ever

By

May 11, 2017

They have the best guest service staff I have ever come into contact withroom clean and comfortable even housekeeping friendly and help full 10/10 rating . Will surely be going back

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Would stay again!

By

May 10, 2017

club

My family and I were in Grand Blanc for family get-together
The service and breakfast were great! Clean room.
Would highly recommend this hotel!

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Great Stay

By

May 05, 2017

Enjoyed the staff, breakfast, clean room, pool was a little cold... Overall great experience

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grand blanc

By

May 04, 2017

good stay people were crazy but nothing to do with the hotel. places sometimes have no choice who stays at the hotel. My next visit will be to north Carolina for business I might use Holiday inn express again there.

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