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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
86%
Recommend This Property

Overall Experience

4.2

based on 1401 reviews
86%
Recommend This Property

Ratings Breakdown

1401reviews

  • 5 Stars
    710
  • 4 Stars
    408
  • 3 Stars
    144
  • 2 Stars
    90
  • 1 Stars
    49

Sheets

By

May 27, 2017

club

My only complaint would be the sheets, the bottom sheet had pils.
They need to either replace the sheets or purchase a higher quality sheet that doesn't get those little balls. The rest of the stay was perfect.

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Hôtel confortable mais quelques points à améliorer

By

May 26, 2017

club

A améliorer : l'accueil :personnel désinvolte et peu aimable ) ainsi que le petit déjeuner pour européens ( choix limité).

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Clean and comfortable, but no response to plumbing issues

By

May 26, 2017

Clean and comfortable. Unfortunately, our unit had some flushing issues with toilet. Made 2 calls to front desk but no response. Issue never got resolved. No follow up either.

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Breakfast Staff Was the Best EVER!

By

May 24, 2017

club

Where the Holiday Inn Express found the breakfast staff for the hotel should be duplicated at every hotel! These women actually went around asking if they could get certain foods for the guests. They delivered foods from trays, just as if we were at a classy cocktail party! Empty dishes were whisked off the tables in no time. One French staff member greeted people cheerily in a combination of Spanish and English. She was absolutely delightful, and we tipped accordingly!

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Solid stay for the money

By

May 23, 2017

The rates were a little on the expensive side, but the staff were very friendly and the breakfast was very good.

Would recommend if you want something close to the Grand Canyon without staying on the resort properties.

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No restaurant in the hotel

By

May 22, 2017

club

We arrived to our hotel at approx 6 pm after unpacking we called guest services to order food in since we drove 4 hours from Phoenix and were told they did not have a restaurant and that they gave us a list of restaurant

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Comfortable, staff friendly

By

May 22, 2017

After long drive, found hotel to be comfortable,
And because traveling with my sisters we
also felt safe.

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Decent breakfast

By

May 21, 2017

club

A little pricey but close enough to the Grand Canyon. It's a decent hotel.

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Great hotel and great location.

By

May 15, 2017

club

Everything was great. The staff was very helpful. I really loved the chargers provided with the alarm clock. Very helpful.

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Excellent place to stay

By

May 15, 2017

platinumelite

Excellent place to stay, nice staffs, spacious room with great amenities.

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Clean, pleasant and good value.

By

May 15, 2017

club

Only stayed one night. Great customer service, good breakfast and good quality for cost.

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Great room and nice people.

By

May 15, 2017

platinumelite

Stayed while visiting Grand Canyon. Staff were great, room was great. Would stay again if in the area

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