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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
88%
Recommend This Property

Overall Experience

4.4

based on 679 reviews
88%
Recommend This Property

Ratings Breakdown

679reviews

  • 5 Stars
    448
  • 4 Stars
    122
  • 3 Stars
    46
  • 2 Stars
    31
  • 1 Stars
    32

Wonderful family weekend

By

August 17, 2017

club

A lovely hotel that caters to families with wonderful employees. Our experience was wonderful from the friendly greeting at check in to ice cream in the evening and a pool area designed to entertain littles.

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Great room

By

August 17, 2017

club

Great stay clean rooms good breakfast .nice pool

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Nice overall

By

August 17, 2017

club

Swimming area is great for small children. Hotel is clean and breakfast was good. The sundaes in the evening were a great little surprise for my kids. Unfortunately the AC in our room was terrible. We had the choice of desert or arctic and no in between. Hopefully just a broken unit, but it made for a terrible nights sleep.

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Great rooms, vertical clean,good breakfast

By

August 16, 2017

I was very pleased with my stay and my son enjoyed the pool area a lot, the breakfast was very good and rooms were super clean.

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Review

By

August 14, 2017

We were not satisfied with our stay compared to the cost of the room.

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The foam mattress was not comfortable.

By

August 14, 2017

I never have liked the foam mattress. It is hot and just not very comfortable to sleep on.

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Great place to stay

By

August 13, 2017

club

I have alway chosen Holiday Inn Express on most of my trips as they never disappoint. I always stay at this location when I'm in Grand Rapids.

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Consistent and pleasant

By

August 11, 2017

club

No real complaints except for the scrambled eggs on the breakfast buffet which were awful. All the rest was consistent and pleasant and that's all I ask for!

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very comfortable

By

August 10, 2017

club

very nice and comfortable hotel room and service.
It is the best and valuable hotel compare to the price.
It has clean room and comfortable beds, me and my child could have a very sleep.

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Great stay!!!

By

August 09, 2017

Great place to stay with kids! Fun water park and great breakfast!

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Poorly operated Holiday Inn Express

By

August 08, 2017

club

I would not recommend this location. Uncleanliness is very high

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Relax

By

August 07, 2017

club

Had a good relaxing visit after a long working day. Good breakfast the next morning.

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