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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
88%
Recommend This Property

Overall Experience

4.4

based on 644 reviews
88%
Recommend This Property

Ratings Breakdown

644reviews

  • 5 Stars
    427
  • 4 Stars
    115
  • 3 Stars
    44
  • 2 Stars
    27
  • 1 Stars
    31

Great Experience

By

June 21, 2017

Staff was very friendly. Movie in the lobby Friday night was a nice surprise.

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Do not Stay at the Holiday Inn Express

By

June 20, 2017

We have stayed at many Holiday Inn Express. We are IHG Members as well as Holiday Inn Vacation Club owners. When I walked into the motel, I was shocked at how dirty the entrance was. Desk clerk was friendly and helpful. We went to room, turned back the sheets and I was horrified at what I found. It was not a stain, but nasty dirty sheets where someone had not cleaned themselves well after a bowel movement and had sat on the sheets
I began to look closer, and there were hairs all over the bed. The clerk was informed and moved us to another room, however our daughter had to sleep on a hide a bed instead of a queen bed.
The hall had not been vacuumed, both rooms we were in had not been vacuumed. The elevator was hot, the hallway was hot. This was by far the worst Holiday Inn Express I have ever been in. It was not that it was outdated at all, it was that the cleaning staff is not up to speed. The sheets were dingy and not crisp at all. The hall outside pool area was wet with dirty foot prints when we checked in. The next morning at 7:00 AM the same foot prints were there, they had just dried. If it had not been midnight, I would have gone to another motel. Needless to say, I did not sleep. The whole place needs a deep clean. My suggestion, hire someone that knows how to clean, get the place cleaned up and then train your house keeping staff. Also, need to invest in some new sheets. These are not getting white any longer.

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Friendly staff and well maintained rooms

By

June 18, 2017

Nice Holiday Inn not far from shopping and restaurants. Rooms are always clean and staff is always friendly. I prefer to stay at this location when working in the area.

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Comfortable bed and my son enjoyed the pool.

By

June 16, 2017

club

Great stay the only problem I had was I rented the byron room and when I arrived at the time I was scheduled the byron room was trashed had food all in the sink and on the counter top.

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Weekend visit

By

June 14, 2017

club

Excellent service. Fun swimming for the kids. Convenient location. Will definitely return to this hotel.

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Perfect

By

June 13, 2017

club

Not a bad thing to day, everthing and everyone wondrrful!

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Great service and a comfortable stay.

By

June 10, 2017

club

Large,clean room. I was impressed by the condition of the property. Very well taken care of. The room was large and the bathroom very nice. Quiet, slept like a baby. The staff was very helpful and I felt very relaxed. My stay was very enjoyable. Have already recommended to my family and friends.

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Lund Family - Memorial Day Weekend 2017

By

June 06, 2017

Beds were too soft. A/C was noisy. Breakfast was good. Liked the coffee that was available in the evenings. Fitness center was too hot, but was functional.

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Nice Place

By

June 05, 2017

platinumelite

Clean rooms, awesome front desk staff, nice breakfast buffett (better than many others).

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Great pool

By

June 01, 2017

club

This hotel was a wonderful stay for us and our 3 kids! Very nice rooms, the pool area is what toddler dreams are made of and the lady who works breakfast was an incredibly kind, helpful, hardworking woman. I would definitely recommend this hotel to anyone with kids looking to stay in this area.

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Very accommodating staff!

By

May 31, 2017

platinumelite

Staff was great. Room was clean and comfortable. Pool area is a 10/10. Great for entertaining the kids.

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Great overall experience!

By

May 28, 2017

Great staff. Vanessa, the general manager and Tony, sales manager, go over and above to make sure everyone is comfortable and content. The entire staff follows their lead. I have been staying there for a long time and have never been disappointed.

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