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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
85%
Recommend This Property

Overall Experience

4.2

based on 670 reviews
85%
Recommend This Property

Ratings Breakdown

670reviews

  • 5 Stars
    380
  • 4 Stars
    151
  • 3 Stars
    74
  • 2 Stars
    40
  • 1 Stars
    25

Great Experience

By

May 24, 2017

club

Room was big and it has all the amenities that I was looking for. We had 2 TV's in our room which was nice. Beds are comfortable. Breakfast was okay.

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Wrong room wrong floor

By

May 24, 2017

club

Chose a room on the first floor got a room on the top floor food area was poorly laid out and congested with people waiting for toaster and pancake maker that was in the corner biscuits was not by the gravey and hard to find

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Very nice for the price

By

May 24, 2017

platinumelite

The staff were very courteous and accommodating to us during our stay. The room was large and comfortable. The location had easy access to the freeway.

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Great place to stay

By

May 23, 2017

had a great time-staff was super!! The food was excellent, very good breakfast!!

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Very good value

By

May 23, 2017

Overall, very nice hotel. Clean and comfortable.
Friendly staff.

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Holiday Inn Express grand Rapids Airport

By

May 23, 2017

platinumelite

This is a nice clean convenient hotel near the Airport

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Out of way

By

May 18, 2017

platinumelite

As stated prior, seems that this property has been better days!! We were greeted by a young man who seemed professional. The furniture in the room also was pretty tired as well.

Another thing about the property, it is out of the way, meaning not a very good location, hard to find. I did notice that it appears another Holiday Inn is being built across the parking lot, does this mean this property being razed?

The noise level is poor, I heard toilets flushing as well as showers...not sure what can be done now..

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Comodità/prezzo

By

May 18, 2017

club

Pulizia, cordialità, comodità, parcheggio, rapporto qualità/prezzo

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great service

By

May 17, 2017

club

Everything was great, I would stay there again. Great location, next to several places to eat.

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Good hotel, but starting to get worn

By

May 16, 2017

club

This hotel is starting to show its age and the early signs of neglect. (It's replacement is being built a few doors down). It is clean and tucked out of the way behind a Meijer's and a good value.

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Great Hotel

By

May 15, 2017

club

Great Hotel, especially for the money. Room and facilities were very clean, free parking and good food and drink options at the bar.

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Mr

By

May 15, 2017

platinumelite

Room was ok. Front desk was unnattentive after 2 tries to check in to clean rooms. Never mentioned priority club.

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