Rated 4.3 out of 5 by 252
Rated 1.0 out of 5.0 Courteous staff, but terrible management
I do understand that cancelling in the last minute I wouls not get a full refund, but not refunding a platinum member for any of the other 4 days that the hotel will not be used is not right. Last minute Project cancellation like this do happen so I will look for a hotel that will understand that. I do travel every other week.
August 28, 2015
Rated 5.0 out of 5.0 by Milkiner5 Wonderful experience
This was one of the best locations I have stayed at in a while. The staff was super friendly and helpful. The lobby, breakfast area and rooms were clean and comfortable. I will definatley select this location is the future!
August 27, 2015
Rated 5.0 out of 5.0 by SabrRolf Great Service and Very Friendly Staff
What an enjoyable stay. After a grueling 16 hour set of flights, my family was ready to relax and catch up on our sleep. The HIE at DFW-Grapevine completely fit the bill. Everyone was professinal and efficient and the staff was outstanding with my kids, who wanted to sample each of the breakfast items. It was a totally enjoyable stay and it has become my go to place while visiting Dallas/Fort Worth!
August 20, 2015