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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
92%
Recommend This Property

Overall Experience

4.5

based on 253 reviews
92%
Recommend This Property

Ratings Breakdown

253reviews

  • 5 Stars
    167
  • 4 Stars
    59
  • 3 Stars
    14
  • 2 Stars
    8
  • 1 Stars
    5

Great service and convenience

By

January 05, 2017

platinumelite

Hospitable staff and overall great stay. Definitely recommend the hotel to anyone traveling in the area.

Posted byHotelStaff
January 09, 2017
Thank you so much for your review of our hotel. We appreciate your loyalty as an Platinum Elite IHG® Rewards Club member. I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Tim M Guest Services
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Ski trip with family

By

January 04, 2017

club

We stayed here to ski at Butternut. It was full and sometimes just a little noisy with young kids, but overall it's very nice. Kids like the cookies put out in the late afternoon and the pancakes at breakfast. The room was quite warm even with the heat turned down. The fitness center is upstairs and small but worked for me.
No laundry facility. Some restaurants are easy to walk to.
Frank is always friendly at breakfast.

Posted byHotelStaff
January 09, 2017
Thank you so much for your review of our hotel. We appreciate your loyalty as an IHG® Rewards Club member. I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Tim M
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Relaxing time

By

January 04, 2017

A great area with cute little shopping spots. I'll be back

Posted byHotelStaff
January 09, 2017
Thank you so much for your review of our hotel. We appreciate your loyalty as an Gold Elite IHG® Rewards Club member. I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Tim M Guest Services
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GREAT LOCATION

By

December 07, 2016

platinumelite

GREAT PLACE TO REST YOUR HEAD, CLOSE TO ALL WE WANTED TO DO.

Posted byHotelStaff
December 09, 2016
Thank you so much for your review of our hotel. We appreciate your loyalty as an Platinum Elite member. I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Tim M Guest Services
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Friendly Staff and Good night sleep

By

December 06, 2016

We stayed here to attend Stockbridge's Christmas on Main Street. My mother was staying at the Red Lion Inn. We stayed here down the street a bit and saved money and enjoyed the indoor pool and free breakfast!!! All the staff were courteous and helpful.

Posted byHotelStaff
December 09, 2016
Thank you so much for your review of our hotel. We appreciate your loyalty as an IHG® Rewards Club member. I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Tim M Guest Services
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Relaxing environment.

By

December 02, 2016

club

When I come back for the night after working In the field, the hotel provides me with a good environment to catch up on my paperwork.

Posted byHotelStaff
December 04, 2016
Thank you so much for your review of our hotel. We appreciate your loyalty as an [INSERT STATUS HERE IF APPLICABLE: Gold Elite, Platinum Elite] IHG® Rewards Club member. I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Tim M Guest Services
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Very friendly staff

By

November 16, 2016

club

Staff were very friendly offering tips on where to see the fall colors, even though we were a little late in the season, staff told us where to go in the local area to see some colors. I actually liked that the staff took the time to tell us where to look.

Posted byHotelStaff
November 17, 2016
Thank you so much for your review of our hotel. We appreciate your loyalty as an IHG® Rewards Club member. I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Tim M Guest Services
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Clean room, comfortable bed

By

November 14, 2016

club

The beds were extremely comfortable. One of the towels in the bathroom was very worn and should have been replaced.

Posted byHotelStaff
November 14, 2016
Thank you so much for your review of our hotel. We appreciate your loyalty as an IHG® Rewards Club member. I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Tim M Guest Services
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Very nice hotel in the Great Berrington area

By

November 02, 2016

I was very impressed with this Holiday Inn Express. The "express" does not mean any lack of amenities. The lobby, common area, pool and out door patio are exceptional. The staff is welcoming and helpful. I would recommend this property.

Posted byHotelStaff
November 03, 2016
Thank you so much for your review of our hotel. We appreciate your loyalty as an Gold Elite IHG® Rewards Club member. I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Tim M. Guest Services
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Comfortable bed and great service.

By

October 31, 2016

club

Room was clean, bed comfortable, service friendly and breakfast choices decent for a hotel of this style. I would have appreciated more electrical outlets between the two beds, as all that were there were already in use.

Posted byHotelStaff
October 31, 2016
Thank you so much for your review of our hotel. We appreciate your loyalty as an IHG® Rewards Club member. I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Tim M Guest Services
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uncomfortable bed but good service

By

October 24, 2016

club

will be back to the area and will consider staying at your hotel again...

Posted byHotelStaff
October 27, 2016
Thank you so much for your review of our hotel. We appreciate your loyalty as an IHG® Rewards Club member. I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Tim M Guest Services
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clean, friendly staff, great breakfast and easy parking

By

September 25, 2016

club

This is the second time we have stayed at this hotel and we will continue to book a room there in future trips. The manager was very helpful in finding a room for us on the floor that I requested. The other gentleman at the front desk, when we checked in, was also very professional and helpful in taking the time to write down directions to a destination that we were headed for that evening but had a detour on State Road 23. The breakfast is nice and the whole property and hotel is very clean and quiet with easy parking.

Posted byHotelStaff
September 26, 2016
Thank you so much for your review of our hotel. We appreciate your loyalty as an IHG® Rewards Club member. I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Tim M. Guest Services
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