Rated 4.1 out of 5 by 134
Rated 5.0 out of 5.0 by Lydiavl Great Desert Hideaway
The room was clean, the beds were comfortable, and the staff was professional and friendly. The hotel was a hop, skip, and a jump from familiar big name stores. The location was ideal, halfway between Nogales and Tucson. I recommend this little desert hideaway.
July 29, 2015
Rated 3.0 out of 5.0 by Dawn1968 Horrible cigarette smell in the room
My husband books our stays at Holiday Inn Express whenever possible when we travel as we have never been disappointed with the quality of the experience at the hotels. We have actually stayed at the Holiday Inn Express Green Valley on several occasions when we visit our adult children in Tucson.
On Saturday, July 25th we had an event that we needed to attend and arrived at the hotel about 45 minutes prior to our departure time so that we could shower and get ready to leave. We checked in and went to our room. Upon entry we noticed an extremely pungent cigarette smell in the room. As there was a "non smoking room" sign on the desk we assumed it must be coming from the room below us. We were in a hurry to get ready to leave, so my husband turned the air conditioning on high and said that maybe that would help air the room out, we then got ready and left. When we returned to our room at midnight the smell was just as bad and I literally woke up multiple times throughout the night because I felt like the smell was in the bedding. We did not go down and ask for a change of room because it was midnight, we had traveled all day and all of our stuff was strewn around the room from when we had gotten ready earlier. The next morning when we checked out I told the girl at the desk that our room smelled really badly like smoke. She said that , yes they had had an issue with a guest smoking in a room (she didn't say if it was ours or a room around ours) and that the guest had been charged for the smoke smell. She apologized but didn't offer us a discount and then told us that we should have asked for a different room. I informed her that we had arrived back in our room at midnight and gathering up our things at that time and changing rooms just didn't seem like something we should have had to do. She didn't really seem to care.
Again, my husband is a Priority Club member, we have always been happy with Holiday Inn Express and we have never had a negative experience at this particular Holiday Inn (we've stayed there probably three other times). I do feel, though, that we should have been offered a discount or a reduced fee for our stay as I find the smell of the room to be totally unacceptable.
July 26, 2015
Rated 3.0 out of 5.0 by Bill from AZ Dirty Sheets
Sheets and Bedding contained hair. Staff did not seem to think that this was an issue and did little to assist in fixing the problem.
July 21, 2015
Rated 5.0 out of 5.0 by zs1990 Good Job, Green Valley
The staff at this hotel make it especially worth staying in for anyone who intends to visit green valley. Especially noteworthy are the managing clerks, Gabriella and Abigail.
July 16, 2015
Rated 5.0 out of 5.0 by Jerryl5 overall this is a great plcce.
Predictable stay every time.
Friendly and helpful staff.
Accommodating for reservations.
Records kept up to date and on computer file.
July 14, 2015
Rated 5.0 out of 5.0 by Jerryl5 Overall Great!
Very courteous reservation people.
Willing to accommodate for special needs.
Nice variety breakfast foods included with stay.
Clean, quiet, excellent.
July 2, 2015
Rated 4.0 out of 5.0 by Jim_B Solid choice
Great for business. Breakfast begins early enough, and rooms are clean. Needs an exercise room.
July 1, 2015
Rated 4.0 out of 5.0 by ChrisF03 Greed Valley Holiday Inn Express
I stayed in the HIE twice this trip. The first room was fine. However, on the second visit my table did not have a lamp and the clock did not work properly. Also, the A/C was very noisy. I told the clerk in the morning about the issues.
Breakfast was ok, but the eggs were cool.
Nice hotel, but not the top of the line I am used to for HIE.
June 2, 2015