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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
97%
Recommend This Property

Overall Experience

4.6

based on 268 reviews
97%
Recommend This Property

Ratings Breakdown

268reviews

  • 5 Stars
    201
  • 4 Stars
    50
  • 3 Stars
    6
  • 2 Stars
    7
  • 1 Stars
    4

Lacking Customer service and cleanliness

By

April 23, 2017

This is the first time I've felt a stay was poor enough to warrant a review. Overall the hotel was fine. However, when I tried to check in at 2:53 pm after driving 9 hours I was told "I'm sorry, we don't have any rooms for check in". My name was never taken, my reservation never checked. Apparently every single room in the entire 3 story hotel was dirty. Giving the benefit of the doubt I thought I would go to my car and check the check in time. (Maybe it was 4 and not 3). I sat in my car, pulled up my reservation and verified that check in was indeed at 3pm. As I did so, I watched as 3 men walked in to the hotel. All went through the motions of check in with no problems. Apparently rooms were only available to men who had been working construction. I went back in 3 minutes later and asked the clerk to check if a room was available. With a sigh she did and magically one was. I was told the reason I couldn't check in at 3 is because check out time isn't until 2. I think a lot of review needs to be done of policies, time management and customer service.

Everything else was fine with exception of the wet, dirty washcloth left by the previous guest falling off the shower rod and onto me when I tried to enter the shower.

I would have spoke with management at the time but both at check in and check out I only saw the 1 desk clerk and knowing she wasn't worthwhile to address my concerns I chose to write a review instead.

I did encounter a few of your back of house employees in the halls and at breakfast; all of them were extremely courteous and friendly.

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Holiday Inn Express in Greensburg, IN--top-notch accommodation

By

April 21, 2017

club

I could not have asked for a better place to stay during my travels. I will stay here again when I return to the area.

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Noisey

By

April 20, 2017

Heard everything throughout the night. The walls were super thin!

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Loved the food in the morning/ clean comfy room

By

April 19, 2017

club

I loved the pool
The food was great in the morning
The staff were helpful and friendly
I also has checked out fast and efficient
The helped me get a ride to the airport at the last minute

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Great overall stay

By

April 06, 2017

club

No complaints. Room was clean, internet was good, and the staff was friendly.

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Great as usual

By

April 05, 2017

club

Once again they did a good job in everything! Definitely will stay again.thanks to all who help these guys make holiday inn a good place to stay! God bless you all.

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Great Place

By

April 03, 2017

platinumelite

Service and hotel were great for us. We enjoyed our stay.

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Clean rooms and great service .

By

April 02, 2017

club

Rooms were clean with comfortable beds. The staff were very friendly. Breakfast was supplied well with nice variety. Would definitely stay here again.

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Good, quick trip

By

March 14, 2017

club

Passing through and had a very nice, quiet night here... Room was clean, price was right and I was on my way safely in the morning.

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Great place to stay with families

By

February 23, 2017

club

The room was very clean, with helpful amenities. The pool area was refreshing and relaxing, and the morning breakfast bar was full of variety.

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Excellent Stay

By

February 22, 2017

club

I plan to stay at this hotel again. It was an excellent hotel. Staff and rooms were great. Absolutely no complaints

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Bring ear plugs

By

February 13, 2017

Heater unit didn't really work. Heard a lot of noises all throughout the stay, because the wall and the window were really thin.

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