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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
95%
Recommend This Property

Overall Experience

4.6

based on 339 reviews
95%
Recommend This Property

Ratings Breakdown

339reviews

  • 5 Stars
    249
  • 4 Stars
    55
  • 3 Stars
    20
  • 2 Stars
    6
  • 1 Stars
    9

Good location

By

June 27, 2017

Location was ideal for drive. Needed stop from Off to Panama City. Overall stay was nice, staff was nice.

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Overnight Stay

By

June 22, 2017

club

This has got to be the nicest/cleanest hotel I've ever stayed in! The room was extremely clean when we arrived... it smelled so good!! Ha!! The beds were so comfortable... it made it hard to get up the next morning. The employees that we encountered were super nice and friendly. My husband and kids enjoyed a swim

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Very welcoming

By

June 22, 2017

club

Clean room and great service. Breakfast could be better but overall the experience was nice. Front desk was helpful. I would definitely recommend this hotel to anyone traveling through the area.

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Slept well.

By

June 21, 2017

club

Pleasant room, quite, smelled nice, good bed. Bathtub was good and clean.

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Highly satisfied customer

By

June 20, 2017

club

The staff was super friendly and accommodating. Our room was clean.

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Comfortable bed and clean room.

By

June 20, 2017

We have been staying at this Holiday Inn Express every year since it first open to break up our trip to the beach. Easy access from I-65 and lots of places nearby. We will be back again next year.

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Clean room

By

June 16, 2017

club

Nice staff and clean room and lobby. I was greeted as a rewards member and treated with kindness.

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Nice people!

By

June 14, 2017

Overall the experience was satisfying however I will say that the water pressure in my room was so low that I thought I would never get the soap off of my body.

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Friendly Staff, Clean Hotel

By

June 13, 2017

Excellent one-night stay. Hotel was very busy but staff was efficient and friendly, hotel very clean. Highly recommend.

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Nice place terrible customer service

By

June 13, 2017

We stay here every year on an annual trip to Florida. This year my toddler had a meltdown three hours from the hotel. I called begging for a refund so we could find a closer hotel. The front desk personnel could hear my son screaming in the background and with no compassion told me she would charge me full price if I cancelled my reservation. The hotel was full, so you can't tell me that losing my reservation was going to impact the hotel that greatly. It was a disappointing experience and such a shame. We will not be returning after this.

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Great stay at Holiday Express

By

June 01, 2017

club

I stay at the Holiday Express every time I go through Greenville. It's convenient and I have always experienced good "stays". beds

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Ok for the price

By

May 31, 2017

club

The hotel could have been more clean. Our request made 3 months in advance for a ground floor room was not honored. We didn't feel like a respected IHG member.

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