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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
89%
Recommend This Property

Overall Experience

4.3

based on 233 reviews
89%
Recommend This Property

Ratings Breakdown

233reviews

  • 5 Stars
    138
  • 4 Stars
    54
  • 3 Stars
    24
  • 2 Stars
    12
  • 1 Stars
    5

Needs Work

By

November 21, 2017

club

Upon arrival the grounds looked in good condition, the lobby and break room was clean and tidy. The room we had was a "SUITE", but not a good one. The room contained a sleeper sofa w/ coffee table. I expected that the TV would be in this area, but it was actually at the foot of one of the beds bolted to the top of the dresser. So, someone on the sofa would need to turn their heads to view a 32" TV screen mounted 8-10 ft away, The bathroom door would not latch closed. Maintenance was notified and attempted to fix the striker plate on the door frame. The door would now close, but only if it was closed hard.
On the second day of our stay it rained very hard and I soon discovered a heavy window leak. Staff responded with a stack of towels put on the windows shelf. Rain stopped a few hours later.
The shower showed signs of mold/grime around moulding in the shower.
All-in-all, I fell the location is below the standard of quality that I have come to enjoy at other IHG hotels.

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