Rated 4.5 out of 5 by 486
Rated 3.0 out of 5.0 by DC in LA Convenient off/on from Rt. 81
This convenient location between NC and upstate NY fits well with our driving itinerary and is pet friendly, a must for us. Plus having restaurants within walking distance is most welcome after many hours on the road.
Our issue lies with the A/C unit in Room 102 which does not have a continuous fan option, resulting in pretty much a sleepless night. The pet fee is also pretty steep.
The hotel itself is very nice. We just had a problem sleeping in Room 102 and didn't have a lot of options as we were traveling with our dog.
May 22, 2016
Rated 5.0 out of 5.0 by NJ Guy Instant Check In
Very pleasant experience at check in. Was in my room in less than two minutes.
May 21, 2016
Rated 4.0 out of 5.0 by slbrn On the road
with IHG properties you can expect good service, friendly staff, and cinnamon rolls
May 19, 2016
Rated 5.0 out of 5.0 by goosel Nice place
Quiet, friendly, clean hotel with restaurants close within walking distance
May 16, 2016
Rated 5.0 out of 5.0 by NHevergreen Clean, comfortable, and a great deal
My husband, daughter, and I stayed at this property on our way home from North Carolina. Hagerstown is a halfway point between our daughter's college and our home, and this property was a welcome respite from a long day on a very crowded interstate. I am always impressed by the great value and quality of Holiday Inn Express properties. The rooms are always spacious, the beds very comfortable, and all amenities provided. When we arrived, the clerk at the desk was just putting out fresh cookies. This property is close by restaurants and a mall - in fact, there is a steakhouse just a few steps from the front door. It is just off the interstate and our room faced a busy ramp. I was concerned about noise (we live in a rural area) but there was none. This is a hotel that caters to business travelers, so check-in/check-out was simple - the receipt was slipped under our door and we weren't held up on our way out. We would most certainly stay here again.
May 12, 2016
Rated 5.0 out of 5.0 by RichTeg Beds
The Holiday Inn Express seems to have cornered the market on mattresses. They are the best.
May 12, 2016
Rated 5.0 out of 5.0 by Genie33 Very comfortable stay
We always expect a great stay with HIE, but Hagerstown was especially nice. The room was a generous size, the pool area is beautiful. The breakfast buffet hosted a fantastic variety of hot foods, fruit, pastries and even milk selections. This is a really nice hotel.
May 10, 2016
Rated 5.0 out of 5.0 by Terry Too Funeral
We had to attend a funeral in up-state New York, Hagerstown, MD is our halfway point. All of the staff were very friendly and accommodating. We will be back. We would love to see some BACON!!! on the breakfast bar.
May 8, 2016