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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
93%
Recommend This Property

Overall Experience

4.6

based on 658 reviews
93%
Recommend This Property

Ratings Breakdown

658reviews

  • 5 Stars
    478
  • 4 Stars
    112
  • 3 Stars
    33
  • 2 Stars
    23
  • 1 Stars
    12

Great 1 night stay

By

May 30, 2017

club

Comfy bed, great amenities, friendly staff. Only real downside was the lack of variety for the continental breakfast. Overall really nice experience.

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Very nice stop

By

May 24, 2017

club

It was a great place to stop on our trip. I did think the bed was a bit too firm. Otherwise everything else was perfect.

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Vacation

By

May 23, 2017

Good stopping point on the way to Williamsburg VA from Michigan.

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Comfortable and safe

By

May 22, 2017

Great location, near the highway and plenty of eateries. Friendly staff and clean.

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Clean room and comfortable beds

By

May 22, 2017

club

Courteous staff. Clean rooms. Comfortable beds. Would stay again

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Business trip

By

May 21, 2017

Close to road to Harrisburg. Outlet mall near and so was the Chocolate store.

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Business Stay

By

May 21, 2017

platinumelite

No complaints. Part of hotel was under construction, but that's understandable.

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Great place to stay

By

May 17, 2017

Very clean. Professional staff. Always enjoy our stay at this hotel. We go every year for an annual event.

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Pleasure

By

May 17, 2017

Comfortable clean and great service. Your team greated all with a smile. They were very helpful if needed. I asked what time restaurant next door closed. She did not know, but went straight to her computer to look it up for us. Your rooms were very clean and comfortable. There was plenty of room for all. Your team was always busy making the place so nice. One gentleman was even wiping down the elevator doors making it shine. We did not use the pool this time as our visit was short. Howerver we did look and it looked very enjoyable. The price was very reasonable.

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Clean room but no parking

By

May 14, 2017

club

Aside from the lack of parking, my experience was great! Great breakfast with tons of variety and a clean and updated room.

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Not the best HI Express I've stayed in

By

May 10, 2017

Find another hotel to stay in; and there are several others in Hagerstown.

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Excellent Hotel

By

May 08, 2017

club

Everything was great at this particular Holiday Inn Express at Hagerstown, Pa. The staff were very nice, a great variety of breakfast items, room was clean and easy to get to. We definitely will make a point to have this hotel be one of our stops when traveling north and south. We both did notice, however, the beds seemed too soft for us, but sure they were fine for those liking soft beds.

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