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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
98%
Recommend This Property

Overall Experience

4.7

based on 489 reviews
98%
Recommend This Property

Ratings Breakdown

489reviews

  • 5 Stars
    398
  • 4 Stars
    72
  • 3 Stars
    12
  • 2 Stars
  • 1 Stars
    7

all great

By

March 21, 2017

club

as stated be fore it was amazing great stafe and great location to my events love the area

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Hamburg NY HI Express

By

March 20, 2017

club

Greeted promptly and check in was easy. Room was very clean and neat. Internet worked well as I was on-line for an extended time period making reservations. Our room had a whirlpool which was easy to use and fill and was very comfortable. Breakfast was good and had quite a variety of food. Individual working in the breakfast room was very friendly and responsive.

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Relaxing facility, excellent staff

By

March 20, 2017

platinumelite

Very impressed with the caring staff here, our visit was a very special romantic getaway and we were very well cared for, even when there were a few problems. I would strongly recommend this facility!

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nice place to stay

By

March 20, 2017

club

2 very nice gentlemen at the desk helped us get access on our Ipad to listen to a hometown basketball game. They were very helpful

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Good hotel

By

March 20, 2017

club

Just needed a place to stop for the evening and this was a great location with a clean room. After a good night's sleep and quick breakfast, back on the road.

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Great stay

By

March 18, 2017

club

Very friendly staff great times in pool very clean rooms had a great stay

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weekend trip

By

March 16, 2017

club

Great place to stay, clean, friendly, an overall great experience.

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Roadway

By

March 15, 2017

club

Roadway leading to hotel needs repair. Roadway has holes that require repair.

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Good place to stay.

By

March 12, 2017

club

The room was clean, quiet and comfortable. Only complaint was that there was only one chair where you were able to watch TV. The other chair was in a corner and was to big to move. The screen on the TV could not be turned to see the picture.

Posted byHotelStaff
March 13, 2017
Dear John Kwi, Thank you for providing valuable feedback on your recent stay. We would love to welcome you back. Sincerely, Hotel Management
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Excellent Staff

By

March 11, 2017

club

All staff were very accommodating and genuinely friendly

Posted byHotelStaff
March 13, 2017
Dear Carlita, Thank you for the wonderful feedback. We hope to see you again. Sincerely, Hotel Management
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Welcomed

By

March 09, 2017

platinumelite

I was greeted immediately and welcomed as a member.

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Great place to stay

By

March 07, 2017

club

Very clean hotel. Staff was friendly and breakfast choices were good.

Posted byHotelStaff
March 11, 2017
Dear jjordan, Thank you for the great 5 STAR review. We look forward to seeing you again. Sincerely, Hotel Management
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