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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
98%
Recommend This Property

Overall Experience

4.7

based on 554 reviews
98%
Recommend This Property

Ratings Breakdown

554reviews

  • 5 Stars
    450
  • 4 Stars
    82
  • 3 Stars
    15
  • 2 Stars
  • 1 Stars
    7

Great wifi and great staff

By

July 27, 2017

club

The rooms were very clean.The staff was very friendly.We didn't know the area and the receptionist gave us menus from several restaurants in the area.She gave us a recommendation and it was great.The pool was very clean and well stocked with towels.There were many choices for breakfast,which tasted good.Checkput was quick and easy.I would highly recommended this hotel to everyone.

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Wonderful service

By

July 26, 2017

club

The place was very nice and clean, the people were helpful. The stay was very comfortable.The grounds were nice and was much inviting .

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Excellent staff

By

July 24, 2017

club

Room was clean and sufficient for our needs. the staff was excellent in making us feel welcomed and safe.

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Great hotel for early risers/morning people!

By

July 19, 2017

club

Early breakfast hours. Pool open 6am. Very comfortable.

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Everything great about this hotel...except...

By

July 17, 2017

club

except if you get a room facing the interstate ( too close to the interstate) and the noise of the trucks moving can keep you up all night if you are a light sleeper like me!!

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Great looking rooms / Road noise very disturbing

By

July 17, 2017

club

Room would have been very comfortable if it wasn't for the road noise and the excessive use of the deodorizing spray by housekeeping prior to our check in.

I stay in a lot of hotels and the road noise was excessive

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Nice stop

By

July 17, 2017

club

I had a very nice stay while driving cross country. The gentleman at the check-in desk was very helpful.

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Great location

By

July 16, 2017

platinumelite

Great hotel, very clean with nice sized rooms and good selection of breakfast choices. Hamburg is a nice town with good food choices and downtown Buffalo is only a 20 minute drive away.

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Second time I stayed here--love it all

By

July 15, 2017

club

I've stayed at this specific HolidayInn Express twice in the past 6 months. It's not only convenient for a road trip I make usually once/year, but I always know I will have a clean, up-to-date spot with good quality - everything. Good people, responsive, polite, and nice. Good room with comfy bed, nice bedding, good pillows, plenty of plush towels, and always one of my fav Bath

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Great stay every time!

By

July 14, 2017

club

Whenever we travel we always prefer the Holiday Inn and Suites. Great room, Friendly, Helpful staff. A good experience every time!

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ok comfortable bed

By

July 14, 2017

club

Close to highway. I won't do another guest experience to involve.

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Clean, quiet room. Comfy beds.

By

July 13, 2017

club

The room was clean and quiet. The bed and pillows were quite comfortable.

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