Your session will expire in 5 minutes, 0 seconds, due to inactivity. Stay Logged In
Create PIN
All fields are required
If you joined IHG® Rewards Club at a hotel, then you will need to create a 4-digit PIN in order to access your IHG® Rewards Club account.
Unexpected Server Error
Your session has expired. Please sign in to your profile
We are sorry, our system is temporarily unavailable. Please try again later or contact the IHG® Rewards Club Customer Care Center for assistance.
The 4-digit numbers entered must match.
Forgot PIN?
All fields are required
Unexpected Server Error
Your session has expired. Please sign in to your profile
We are sorry, our system is temporarily unavailable. Please try again later or contact the IHG® Rewards Club Customer Care Center for assistance.
Don't have an email address in your profile?

Contact your local IHG® Rewards Club Customer Care to source your PIN and to update your profile with your email address. When you receive your PIN you can also update your email address via www.ihg.com/updateemail.

Book Now
MoreFewer Options

* Required Field

** Best Available Rate Search does not include affiliation rates.

Manage Reservations
Need to make changes to your reservation? You've come to the right place!
Already an IHG® Rewards Club Member? to view reservations.
View This Reservation

* Required Field

Manage Reservations
Need to make changes to your reservation? You've come to the right place!
Already an IHG® Rewards Club Member? to view reservations.
View This Reservation

* Required Field

Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
96%
Recommend This Property

Overall Experience

4.7

based on 484 reviews
96%
Recommend This Property

Ratings Breakdown

484reviews

  • 5 Stars
    371
  • 4 Stars
    78
  • 3 Stars
    19
  • 2 Stars
    11
  • 1 Stars
    5

Amazing Staff

By

1月 17, 2017

club

Very understanding and amazing staff. Comfy bed, decent food. clean facility.

Read More
Read Less

HIE Hampton VA never disappoints

By

1月 15, 2017

club

Always excellent service!! No problems ever!! I've been staying here for well over three years

Read More
Read Less

Much better than expected in a Holiday Inn Express

By

1月 11, 2017

This IHG hotel truly tries to provide excellent service.

All in all, I was very impressed with the staff other than a male trainee at the front desk. (The other staff member tried to make up for it.) The room was meticulously arranged to highlight items like a Keurig, good quality coffee and bathroom supplies. Breakfast items showed variety, nutritional choices and good quality food. Location is excellent - you can walk to the shopping areas and to nearby restaurants.,

Read More
Read Less

Great Service!

By

1月 05, 2017

club

The hotel was clean. The breakfast was fine. The exercise room was average. All this met my expectations and frankly, if any of them didn't, I would stop staying there when I come in to town about twice a month.

What makes this hotel unique is that I have never experienced the level of customer service that I experience here. Every need is met, every request is filled. I am treated like an old friend. The staff and management are by far superior to any I have encountered at any other hotel, regardless of the price. Just a wonderful experience every time I stay there. Give it a try!

Read More
Read Less

Great staff, wonderful stay, A

By

12月 27, 2016

club

Our recent stay at the Holiday Express was very enjoyable considering we were in the area for a family members funeral. The staff were wonderful, friendly, polite, always smiling, cheerful, especially Sylvia in the breakfast area. Can`t say enough how they all eased our stay . Would gladly recommend this holiday to anyone or would stay there again ourselves! Room was clean, well maintained, and had everything we needed. Thank you all!!

Read More
Read Less

A Plesant Stay

By

12月 23, 2016

club

Unfortunately, I was visiting Hampton for a funeral, however, upon arrival the staff was so pleasant it was very appreciative. The rooms were very nice and the dining room was decorative so beautiful for the Christmas holiday. The location of the hotel is AWESOME everything you can image is on this strip. W Mercury Blvd.

If I were to visit this area again, i would definitely stay at this hotel.

Read More
Read Less

Great staff, awful internet

By

12月 14, 2016

club

Your standard hotel next to a highway. The staff were all amazing and very attentive. The internet was almost unusable with a max of 600 kbs download speeds. Fast enough to check e-mail and thats about it. Streaming video is completely out of the question. Breakfast was mediocre, but again staff during breakfast were very nice. Would stay here again if it was only option but the internet situation is a really bummer.

Posted byCustomerCare
12月 22, 2016
Hi JGreen273, Thanks for staying with us during your business trip and for leaving feedback. We are hospitality professionals committed to provide friendly accommodations and with that in mind, I am glad to see that you rated our room cleanliness with 4 stars and that you found our staff's level of service commendable with 5 stars. On the downside, I'm sorry if the breakfast options and internet access were a let down. Your valuable comments as an IHG Rewards Club member will greatly help our management identify areas that need further improvement. Despite some setbacks, I hope you find your way back to us should you return to the area so we can provide you with a better experience. Safe travels, Jillian I Case Manager IHGService
Read More
Read Less

Excellent Choice to Stay

By

12月 13, 2016

club

The Holiday Inn Express Hampton- Coliseum has great accommodations and friendly enthusisatic customer oriented staff .

Read More
Read Less

Great Staff

By

12月 12, 2016

club

From the front desk to Housekeeping everyone was right
on point. Again........KUDOS to everyone.

Read More
Read Less

comfortable bed and great service

By

12月 09, 2016

club

Rooms nice and clean. Bed was clean and comfortable
breakfast was very good and room was clean.

Read More
Read Less

Boat Lover

By

12月 06, 2016

platinumelite

Excellent place to stay with great accommodations for comfortable living for business or pleasure. Offers more choices than you can imagine for breakfast to start your
day off right. I think most travelers would enjoy their
stay here because of all amenities this Holiday Inn Express
offers. I will make this hotel my first choice when I travel to the area again because of the staff and all the comforts of home!

Read More
Read Less

Loved the layout of the room and of course the King size bed

By

12月 06, 2016

club

The staff was very professional in appearance and friendly and helpful in giving directions to my room, the breakfast location, and check out time. My bill was delievered to my room prior to check out (speedy checkout) so all I had to do was turn my key in and leave, It was just that simple.

Read More
Read Less