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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
88%
Recommend This Property

Overall Experience

4.2

based on 434 reviews
88%
Recommend This Property

Ratings Breakdown

434reviews

  • 5 Stars
    239
  • 4 Stars
    116
  • 3 Stars
    38
  • 2 Stars
    27
  • 1 Stars
    14

I've had better experiences

By

May 20, 2017

club

The staff were great and helpful but the hotel was under renovation and there were some problems with the heater and toilet. I assume these problems will be taken care of with the renovation.

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Nice place

By

May 17, 2017

club

Nice place to stay. Had to leave early so did not get to enjoy breakfast. Hotel was under construction so guessing a lot of new stuff to come.

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Over charged

By

May 17, 2017

I was over charged for the room and have been waiting for the money to be refunded. I have reached out to the Company and I have not even got so much as an email from them addressing the issue. The only thing I have received was a survey.

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Not Bad for One night

By

May 16, 2017

Clean even thought there was construction in the hotel. Staff was very friendly and provided additional blankets and towels as needed.

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Hotel

By

May 09, 2017

club

You were in the midst of updating, but hotel was still clean. Staff was very nice!

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Baseball Stay

By

May 09, 2017

I have used the HIE in Hannibal 4 years in a row now. We could stay at other places for less but we like this facility for all of the things we just graded. The only issue I have is that I did not receive my welcome points for this stay on the 11 rooms for the two nights.

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Comfortable bed and great service! ⭐️⭐️⭐️⭐️⭐️

By

May 09, 2017

We will stay here again. We were accomidated in every way possible. We visited family in Hannibal at the Holiday Inn exspress, I would like to say Thank you, Shannon, and all of the staff. I feel that you went above and beyond for us. We will be back! Breakfast was awesome, the beds are very comfortable, I love that you have a microwave and refrigerator in the rooms, that was a big help to us.

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Under construction and still had a great night

By

May 08, 2017

platinumelite

Under construction and still had a great night. Staff made sure construction was cleaned up and hotel was ready for customers by 4:00PM.

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Convenient location

By

May 04, 2017

club

Always friendly staff and good breakfast. Easy on and off of Hwy 61. They were renovating lobby but dining area was fine.

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great service

By

May 01, 2017

Very friendly comfortable place to stay. Remodeling at the time of stay.

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Very Clost to General Mills

By

April 28, 2017

platinumelite

My room was recently renovated and was very nice and comfortable.

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****

By

April 23, 2017

club

Room was Dirty. Air didnt work. Worker was rude. Hotel was under construction

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