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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
93%
Recommend This Property

Overall Experience

4.5

based on 820 reviews
93%
Recommend This Property

Ratings Breakdown

820reviews

  • 5 Stars
    564
  • 4 Stars
    162
  • 3 Stars
    49
  • 2 Stars
    22
  • 1 Stars
    23

Clean room, great service, unique staff and delicious breakfast

By

May 28, 2017

club

My stay was comfortable as the room was so clean for good sleep. The bathroom was well kept with everything I needed. The beds were excellent for sleeping and the TV channels were alright for any news and programs for entertainment.. Overall the noise level was low for personal study, and comfortable for private activities. The bus for transportation has good drivers and staff at the front desk were awesome. The breakfast staff were great to make one feel at home.

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Great hospitality and comfortable room

By

May 24, 2017

club

I had a very nice experience staying at your hotel. Like I said although I only stayed one night there,,the staff was very friendly and helpful. The room was comfortable and clean. I will stay there for my next visit.

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Comfortable Bed. Free Shuttle

By

May 24, 2017

club

Bed was comfortable. I like having the option to use the free shuttle.

The elevators need to be upgraded. They are very slow. That is my only complaint about the place.

Other than that, it is a great place to stay.

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Excellent Service

By

May 23, 2017

club

If you want service that is dependable and customer driven then look no further. The staff are amazing and handled any issue I had like the professional they are.

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Great service

By

May 23, 2017

I was there to work in the local area and I was putting in 16 to 18 hour days. The staff there helped me when ever I needed something 24/7.

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Great Service

By

May 18, 2017

club

I was greeted very kindly and made me feel at home. I would 100 % return to this hotel thanks to the kind people and the overall comfort I had during my time here.

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HI BWI

By

May 17, 2017

Very nice place to stay from the Staff, Manager (Chris) to the person who takes care of the breakfast area (Tomasine). All are very pleasant, courteous and makes the stay above the rest.
Great location to BWI, Baltimore, Annapolis and the National Harbor/Washington DC area.
We stay here every time we want to visit these areas.

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Two issues

By

May 17, 2017

platinumelite

I don't know why all your beds are not alike but the bed at this location was harder which is an issue for my husband sowe will not likely stay again at this particular Holiday Inn. The other issue was not having anywhere to sit for breakfast... I would recommend that if you are renovating that you provide clam shells so guests can take their food up to their rooms

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Love it

By

May 17, 2017

Very nice n clean place, I sleep like a baby, I have never been to a hotel that nice and clean before. Thank you for everything

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HIE is always consistently clean and excellent quality for the money.

By

May 16, 2017

club

Great front desk personnel....clean rooms, good breakfast. Never a disappointment when we stay at Holiday Inn Express.

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Superb

By

May 15, 2017

club

Responsive shuttle and Denny's next door set this hotel apart. Just what I needed!

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double/full size bed why.

By

May 12, 2017

I had asked to be placed away from the construction that was going on in the hotel. We were placed on the 3 rd floor and given a double/full size bed. Granted I did ask to be moved (the room i had was a king size bed), But I thought we were getting a queen bed. Why would you even put these bed in a hotel.

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