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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
93%
Recommend This Property

Overall Experience

4.5

based on 768 reviews
93%
Recommend This Property

Ratings Breakdown

768reviews

  • 5 Stars
    530
  • 4 Stars
    149
  • 3 Stars
    45
  • 2 Stars
    21
  • 1 Stars
    23

Favorite place to stay

By

March 22, 2017

The staff is very caring and professional. I only use lHG hotels but this is my favorite hotel compared to anything. I would recommend staying here because all of your accommodation needs WILL be met.

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VERY ACCOMMODATING STAFF ...

By

March 17, 2017

club

MADE MY SURGICAL STAY -OVER SO MUCH EASIER !

HAVE USED THIS H.I. TWICE BEFORE FOR SIMILAR ACTIVITIES ...ALWAYS FIRST CLASS....

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Nice Employees

By

March 17, 2017

club

Very kind and courteous employees. The ice and snow was cleared from the hotel entrance.

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Reinvention

By

March 15, 2017

platinumelite

I feel that the first floor wing that we were given should not have been used unless it was absolutely necessary because of the construction.

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Great room and good location

By

March 13, 2017

club

Room was clean and location of hotel was convenient. Close to airport and restaurants. Only complain was that the Lobby was under construction but the area around the construction was kept clean.

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Comfortable bed

By

March 13, 2017

platinumelite

Good bed, comfortable pillows, your desk chairs leave a bit to be desired.

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Slept well and loved the coffee

By

March 13, 2017

club

Very nice stay staff very helpful as I was new to the
area good nights sleep and found the perfect pillow
I will stay at holiday express again.

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More than the lobby needs renovating

By

March 11, 2017

platinumelite

I stay at many Holiday Inn Express hotels and this was probably one of the worst. Bed was uncomfortable and the bathroom tile on the floor and in the shower is in need of a deep clean.

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Last night in baltimore

By

March 11, 2017

club

It was my last night in Baltimore and I was looking for a place to stay. Read comments about issues at other hotels (beg bugs, bad cleanliness, etc). And wanted something close to the rental car drop off. And so thinking about Cassidy and r Kelly's "holiday inn" I looked at the reviews which all seemed to suggest that this would be a good place to stay. I was pleased, everything went smoothly.

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FRIENDLY STAFF. DENNY'S NEXT DOOR

By

March 08, 2017

platinumelite

HAVING CONSTRUCTION AT PRESENT. ALWAYS HAVE FRIENDLY STAFF. ROOMS ADEQUATE FOR A NIGHTS SLEEP.

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Excellent Service Good Location

By

March 05, 2017

club

Ideal Hotel if flying out of BWI Airport. Very good facilities
Reception Area currently being upgraded.
Staff very friendly

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Good for a quick night stay on business.

By

March 04, 2017

club

I'd recommend this hotel for a night or two while on business but not necessarily for leisure. The rooms could be a little cleaner. To be fair, this hotel was under renovation during my stay so it could be a lot better in the future.

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