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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
96%
Recommend This Property

Overall Experience

4.5

based on 722 reviews
96%
Recommend This Property

Ratings Breakdown

722reviews

  • 5 Stars
    439
  • 4 Stars
    222
  • 3 Stars
    34
  • 2 Stars
    16
  • 1 Stars
    11

London break

By

March 21, 2017

club

Great location and hotel.
Fantastic access to rail into London plus lots of great pubs along the canal

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Much better than expected

By

March 21, 2017

club

First time in a Holiday Inn Express and was very pleasantly surprised. Real Value for money, the room, though not overly big, was smart and very clean. Very good and easy-to-use WIFI, at no extra costs. Hair-dryer, kettle, TV - all very good.
Bed very comfy with pillows to choose, and even though our room faced the street and I am a light sleeper, I did not hear a thing. Sadly I was unable to work the heating, but think that was just me; room was quite warm as a concequence.
Breakfast was not more than ok, scrambled "eggs" (not sure they saw a real egg) sausage

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Peaceful and great location

By

March 21, 2017

club

Lovely stay next to plenty of amenities. Staff helpful, enjoyed the peace and quiet.

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Regular visitor

By

March 19, 2017

Staff are great, facilities are good,popular place to stay within easy reach of London

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Great staff

By

March 17, 2017

club

We had some great staff to attend to our issues. Loved the property and staff

Posted byHotelStaff
March 19, 2017
Dear Joan, thank you for your great feedback! Our colleagues take great pride in the service they provide and they will be glad to know you were well looked after. We hope to see you again soon. Kind Regards, Mark Austin | Guest Service Manager.
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Choices of breakfast

By

March 15, 2017

club

The breakfast is very nice but I personally think that real fresh scrambled egg not powdered would be nice and also having bacon on the menu even if it's maybe for Sunday breakfast would be great. The staff are always so friendly.

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Great location

By

March 13, 2017

club

The location was great, a 30 minute train journey to London, rooms were simple and clean, found the bed a bit hard for my liking. Breakfast was good with a choice of hot and cold options and the dining area was well kept and comfortable.

Posted byHotelStaff
March 19, 2017
Dear HotelG12, thank you for taking the time to review your stay with us. I'm pleased to hear that you thought our location was great and that you enjoyed our breakfast options. I hope to see you here again soon. Kind Regards, Mark Austin | Guest Service Manager.
Posted byHotelStaff
March 19, 2017
Dear HotelG12, thank you for taking the time to review your stay with us. I'm pleased to hear that you thought our location was great and that you enjoyed our breakfast options. I hope to see you here again soon. Kind Regards, Mark Austin | Guest Service Manager.
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Pleasant hotel

By

March 12, 2017

A pleasant hotel situated near a canal and very close to train station with 30 minutes link into central London.

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Comfortable but a bit expensive

By

March 11, 2017

Comfortable but a bit expensive for a holiday Inn express

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Sehr gut

By

March 09, 2017

club

Unkompliziert und angenehm für Business Trips. Freundliches Personal und schönes Zimmer.

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i keep staying here, due to the excellent staff

By

March 09, 2017

club

Its due ro the service. i keep staying here, due to the excellent staff

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Clean rooms, friendly staff just poor breakfast

By

March 08, 2017

club

Greeted by a very friendly and helpful receptionist who was very pleasant throughout our whole stay.

Our room was nice

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