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Rated 4.6 out of 5 by 378 reviewers.
Rated 5.0 out of 5.0 by Comfortable room and great service! We have family and friends in the Las Vegas area. This was the first time we stayed at Holiday Inn Express in Henderson and it won't be our last! The entire staff was very helpful and friendly. We arrived on a Thursday evening and the manager's reception was just what we needed after our long day on the road! Breakfast was good and we always enjoy the cookies! The pancake special at night was fun too :) Thanks again, we really enjoyed our stay. August 29, 2015
Rated 5.0 out of 5.0 by Helpful staff My daughter and I were traveling through and had an open bed truck full of her moving boxes. We wanted to drive down to the Las Vegas strip, but wasn't sure how secure our moving boxes would be. I talked to the receptionist and she told me that all the casinos had valet parking and if we parked with a valet our belongings would be safe. That was such an awesome tip! We were also concerned about leaving our truck and belongings outside the hotel over night, but we were assured that they had a 24 hour security guard. We felt very safe. August 26, 2015
Rated 1.0 out of 5.0 by Horrible air conditioning We arrived around 9:45 P.M. from a very long day driving, as we entered the building everything seemed great. The trouble started when we entered our room, they have some kind of stupid system where you need to enter your room key in a slide for the air conditioning to turn on. As you can imagine, since you are in Nevada the outside temperature is extremely hot, so our room temp. was at least 100 degrees. We called down to the front desk and he came to see if he could find out why it wasn't working, he said that it must be broken and he would run down to get us another room. I asked why this system was in place and he said that they are trying to save money... We waited in this hot room for over 30 minutes, finally my husband went down to get the new key... Even the hallways were hot... This is totally unacceptable for customers to have to endure this, we had reservation for over 6 months and our room should have been ready for us with the air conditioning on!!!! Beware if you stay here... As we checked out the girl at the front desk asked how our stay was and I told her about the horrible air conditioning and she just said I know... We had been on a two week vacation exploring NV, CA, and AZ, we had stayed at several Holiday Inn's and they all were perfect, I thought all Holiday Inn's needed to have the same standards, I guess this one is different.. August 24, 2015
Rated 3.0 out of 5.0 by unmemorable stay, but comfortable bed The room was a bit small. We found dead roaches on the carpet. No one from housekeeping came to the room until late afternoon. The AC unit was very noisy and kept us awake. Too bad the pool is at another hotel, the pool towels were mighty small. There was no toilet paper in the women's room in the pool area. Millions of ants marching around the pool. No vending machines. A diet coke was $3 at the convenience corner. 2 candy bars and 2 tiny bags of chips was $7. The evening cookies were great!! August 19, 2015
Rated 5.0 out of 5.0 by great service When I arrived I was so happy to notice that I was guest of the day. This and is my home. When i checked in Xavier even asked me for my girl's by name my 2 shih tzus..You have no idea how that made me feel. You guys are the best,,,,,see you soon. Valerie August 13, 2015
Rated 5.0 out of 5.0 by Nice room Was in town for business. Comfortable stay and good location August 10, 2015
Rated 4.0 out of 5.0 by Great room I'll have to admit that this was one of the most comfortable stays I've had. The bed was very comfortable and I have a finicky back. Breakfast was good and the staff was awesome. I have one complaint, at least for the room I was in; the Internet speed was miserable. It was hard to get work done from the room. I had to go to the office. My download speed was about 1+Mb/sec,my upload speed was under.5Mb/sec. This is unlike any other IHG room/location I've ever been in. Holiday Inn usually has great Internet access, but not in the room I was in. August 6, 2015
Rated 5.0 out of 5.0 by Great hotel in Henderson When we arrived late at night, the desk service was still extremely friendly and helpful. Everything was ready for us and we were checked in and in our rooms in ten minutes. We had a very comfortable's night sleep and a great breakfast. We would definitely recommend this hotel to others. August 4, 2015
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