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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
91%
Recommend This Property

Overall Experience

4.4

based on 394 reviews
91%
Recommend This Property

Ratings Breakdown

394reviews

  • 5 Stars
    257
  • 4 Stars
    80
  • 3 Stars
    27
  • 2 Stars
    19
  • 1 Stars
    11

Small Town Atmosphere

By

June 26, 2017

club

Okay, so Hiwassee is a small town! And everyone was friendly.The staff was very helpful--we used one of the queen sofas. Extra pillows/blankets to make it more comfortable. The breakfast lady was happy!! The evening clerk gave us the best recommendation for a dinner out that we have ever gotten! (seriously). The housekeepers were friendly and competent. The location is perfect as it is in the town center.

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Beautiful location

By

June 25, 2017

club

The area is beautiful and quant. Nice hotel with friendly and helpful staff. Good assortment of breakfast items. The was the second time that I stayed at this hotel. I would go back.

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Disappointing

By

June 25, 2017

club

Not up to Holiday Inn Express standards I have come to expect. Room somewhat ragged and run down. Bathroom not clean as I expected. I will reluctantly go back because this is the only major brand property in town.

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YHC home away

By

June 19, 2017

club

The staff was so kind and accomodating. Ms. Dee at breakfast makes you feel like she is hosting you in her own kitchen. I have never had a breakfast hostess at an IHG as friendly and down home happy to have you. Check in representative was on the ball with my requests to accommodate some special circumstances following my recent surgery. I made sure I let my fellow Young Harris College parents know this is my place of choice for the coming 4 years.

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comfortable bed

By

June 18, 2017

club

More or less ok...but busy schedule made sleep not the best.

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Room problems

By

June 17, 2017

I reported the room problems to the hotel staff.They made no attempt to fix the problems.

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Attentive staff

By

June 16, 2017

club

Noted several deficiencies in room condition: from broken grill and dirt on AC to water spots from leaks on ceiling to loosened tiles and molding.

Apparently this facility caters more to work people rather than leisure travel clientele.

This would have probably been a one star rating but for the staff. Only dealt with 3 people, but they were awesome.

In spite of commentary, we would most likely stay here again.

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Great hotel!

By

June 14, 2017

I had the pleasure of staying at the Holiday Inn Express in Hiawassee on a recent business trip. The hotel staff was very friendly, the room was clean and comfortable, and the variety of breakfast foods available the next morning was really good.

Wish I had more time to explore the area. This hotel is in a great location and very quiet.

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Good price and location

By

June 13, 2017

Although a little dated, this hotel was a good price and location. Staff very friendly.

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excellent staff

By

June 09, 2017

Appear to be in the process of updating the rooms, which need it. More outlets needed especially near bed for people who use cpap machines.

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Room condition

By

June 06, 2017

Room condition was unacceptable. Should not have been assigned

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Comfortable bed and friendly staff

By

June 06, 2017

The staff was very friendly and helpful. The breakfast area was clean and organized. It included a good variety of foods. The fitness room needs new equipment, but the hotel is in the process of updating. Had a very pleasant stay.

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