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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
96%
Recommend This Property

Overall Experience

4.7

based on 419 reviews
96%
Recommend This Property

Ratings Breakdown

419reviews

  • 5 Stars
    332
  • 4 Stars
    63
  • 3 Stars
    10
  • 2 Stars
    5
  • 1 Stars
    9

Overall impression of hotel

By

July 23, 2017

club

Staff and manager were very friendly and engaging. The room was clean and updated. The pool area was clean. Lobby was inviting and clean. The breakfast was good with vegetarian options.

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Wonderful facility and great service!

By

July 22, 2017

club

Facility appears fairly new - very clean and staff is so friendly. Bed was comfortable (generally this is hard for us to find as we love our water bed at home). Pool and hot tub were clean and operational. Not having to go out and additionally pay for breakfast is another amenity we appreciate!

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Great staff!!!

By

July 21, 2017

club

The staff are awesome and very knowledgeable about the Rushmore area! Loved everything about our stay!

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Birthday getaway

By

July 21, 2017

club

Clean rooms. Off the main tourist area, but close enough to walk to it. Nice staff and well maintained property.

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I'd stay here again!

By

July 20, 2017

club

This was everything I expected from a Holiday Inn Express.

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Very nice and clean

By

July 19, 2017

club

Very nice comfortable and clean!.."".............................

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predictable

By

July 16, 2017

they are very nice and predictable. but they are becoming more and more not so affordable and have us looking at other hotels for that reason

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Very disappointed

By

July 16, 2017

We spent all day travelling to get to this hotel that I booked with my points. I used a considerable amount of points for 2 nights, to enjoy our vacation. When I arrived with my family I was not greeted or even acknowledged as a spire elite member. I was given a " Hi" then the front desk lady proceeded to punch away at her computer while I stood there. After about 3 minutes I got a " can I help you? " I said I have a reservation. She typed in my name handed me my key and that was it. No greeting, no upgrades, no eplaination on anything. She didn't even take my ID or credit card. Won't be staying here again.

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Hill City SD

By

July 13, 2017

Very clean, enjoyable hotel. Hotel is centrally located for easy walking to downtown shops and restaurants. Historic steam train passes alongside property.

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Horrible stay

By

July 11, 2017

Sticky carpets rude staff...very uncomfortable stay would not recommend

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Jarrett

By

July 11, 2017

platinumelite

Ok place for the area and price. The parking lot is a little confusing.

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Mt Rushmore

By

July 07, 2017

club

Great place to stay. Clean, close and plenty of space.

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