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Rated 4.3 out of 5 by 366 reviewers.
Rated 2.0 out of 5.0 by Steer clear if you want luxury and quiet For a Crowne Plaza I was extremely disappointed. Worst Crowne I have stayed at. Loud sounds and people at 2am in the morning. Promised to have a rate honored because of a mess up on the reservation by an employee but when the manager finally got to it, they wouldn't honor the rate initially paid. Rooms are old and need remodeling. Sheets were rough and beds were hard. Overall NOT a good experience. Parking was terrible because the back lot was blocked off. No recognition for IHG Rewards club members. May 1, 2015
Rated 3.0 out of 5.0 by check out I only booked two nights but my card was charged for three nights. No one can find my name in the computer showing I even checked in. April 27, 2015
Rated 5.0 out of 5.0 by Friendly great service The staff is always friendly and prompt to serve the guests. Rooms are clean and comfortable. April 25, 2015
Rated 5.0 out of 5.0 by Excellent staff and property I have stayed at this property several times and the service and staff have always gone above and beyond to make sure any issue or request is resolved quickly. April 23, 2015
Rated 5.0 out of 5.0 by We loved it great place to stay in, great service. all staff are bilingual (spanish) and very helpful. April 22, 2015
Rated 4.0 out of 5.0 by Shuttle Bus Das Angebot des Hotelbus Airport O'Hare und Forest Park ist perfekt für nicht mobile Gäste. Die telefonische Kontaktaufnahme zur Abholung wäre vorgängig ein hilfsreicher Hinweis. Preis-/Leistungsverhältnis passen. Ortskundige Receptionsmitarbeiter können Hotelgäste besser weiterhelfen. April 22, 2015
Rated 4.0 out of 5.0 by Overall good experience Only knock was that we asked for a wake up call, which we never received. April 22, 2015
Rated 5.0 out of 5.0 by Wonderful staff and pleasant stay I would recommend this hotel to others. It was a relaxing stay and easy to get to the city. April 21, 2015
  • 2015-05-04T12:17:16.580-05:00
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