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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
89%
Recommend This Property

Overall Experience

4.4

based on 955 reviews
89%
Recommend This Property

Ratings Breakdown

955reviews

  • 5 Stars
    610
  • 4 Stars
    204
  • 3 Stars
    73
  • 2 Stars
    33
  • 1 Stars
    35

Could have been better

By

February 22, 2018

platinumelite

We were on a family vacation and the room was very hard to regulate the temperature. We never had enough towels for the four of us. I had asked for extra towels several times and was told they are out of them and are being washed. This is not acceptable to run out of towels. The breakfast was not filled when things ran out. Did not even see any staff working the breakfast area for two days. Only one electrical outlet worked in our room. The tub ran slow during our showers. The pool was always way to crowded for our kids to go into. It seems as though there were several groups there with plenty of children. Definitely will not stay at this location again.

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