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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
90%
Recommend This Property

Overall Experience

4.4

based on 877 reviews
90%
Recommend This Property

Ratings Breakdown

877reviews

  • 5 Stars
    566
  • 4 Stars
    193
  • 3 Stars
    62
  • 2 Stars
    27
  • 1 Stars
    29

Review

By

October 20, 2017

club

Check in staff and maids were friendly. Room wasn’t the cleanest it could be (dust and hair on bathroom floors) and chair/ottoman could use cleaning or replacing. Heavily stained and quite frankly unappealing to sit on.

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Chicago stay

By

October 20, 2017

Hotel offered clean rooms, friendly staff and close to our destinations in the Chicago area

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Airport transportation iffy

By

October 17, 2017

platinumelite

They have limited transportation to and from the airport even with notification ahead of arrival or on site request the day before departure. Uber adds another cost to your stay. Otherwise the hotel is comfortable and clean.

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Comfortable pillows and bed, decent breakfast

By

October 16, 2017

Overall a nice above average hotel for the price, clean rooms and facility

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Bed

By

October 13, 2017

I love the choice of pillows offered, "hard and soft". Each pillowcase is labeled. Why wasn't this offered sooner. Excellent idea.

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Great service

By

October 12, 2017

club

The Staff was great and the rooms were very clean. Staff was always polite. I would come back here anytime.

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The hotel is ok but the area is not

By

October 09, 2017

The Trane will keep you up at night.
The restaurants in the area are not very good

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Love this place.

By

October 09, 2017

club

Jelly made our stay great, will stay there again. Great place

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convient location

By

October 09, 2017

Nice hotel that is located in a convenient location near shopping and restaurants.

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Good hotel f

By

October 07, 2017

platinumelite

Same parking lot as target and other stores. Good for ohare travelers. Good for people wanting to see Chicago without the crowds associated with Ohare. Off site of airport with shuttle. Close to shopping and mall.

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Expected a bit more

By

October 06, 2017

Not the greatest stay, rooms are not checked before guests arrive. First room, ac did not work. Second room had toilet leak/run on. Third room was great untill I realized it wasn't as clean as expected.

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Housekeepers were inconsistent

By

October 06, 2017

I had a great interaction with the front desk clerks but housekeeper s were not consistent when cleaning our room on the days we elected to have the room cleaned.

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