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Rated 4.4 out of 5 by 329 reviewers.
Rated 5.0 out of 5.0 by Sweet! Was a great business trip....restaurants nearby, clean hotel, friendly and attentive staff. March 1, 2015
Rated 5.0 out of 5.0 by Thank you Edgor andd Lachuisa I had outpatient surgery at Loyola on Feb. 23rd. I had nausea and needed a sprite. Edgor and Lachuisa went out into the bitter cold and bought a sprite for me to drink to settle my stomach. They will never know how much that helped me. Thank you so very much for such good and considerate employees. February 28, 2015
Rated 1.0 out of 5.0 by Not a good experience I spent the weekend here and would not do it again. The staff seemed overwhelmed and the service was poor. February 25, 2015
Rated 3.0 out of 5.0 by Awesome attention to detail and concerned staff The hotel is a bit loud on the weekends for businessmen and professional travelers. For family getaways, the hotel offers a lot. During the week, the atmosphere changes and the hotel quiets down quite a bit. If you're a light sleeper, ask for a room on one of the higher floors or stay during the work week. I will tell you that I've not seen a hotel in recent time with a more invested operations manager and staff. Jeanine at the front desk was awesome as well. The rooms are maintained and up to date. For staff and customer service, I can't recommend a hotel more than this one. February 25, 2015
Rated 4.0 out of 5.0 by Comfortable but noisy train Really comfortable bed Friendly service Very loud train nearby February 23, 2015
Rated 4.0 out of 5.0 by Nice size room and good breakfast I had a room right next to the elevator but never heard it which amazed me! The breakfast had a nice variety and was very good. The staff was pleasant and attentive. February 23, 2015
Rated 1.0 out of 5.0 by Not clean We got to our roon late and were tired.The blanket for the pull out couch had large fresh yellow stain.Staff at front desk said we could come down for new linens. No apology. We asked for them to bring it to us. After waiting over 15 minutes my husband went down himself. Next day we were given 2000 points. I have always stayed with Holiday Inn Express. Not sureI will again. It just was disgusting experience. February 21, 2015
Rated 5.0 out of 5.0 by Valentines Day Weekend Overall I would stay here again because of the size of the room and the comfort of the beds. I did wish their complimentary breakfast had better choices the eggs were kinda watery and the only meat offered was turkey sausage and Canadian bacon but overall it wasn't too bad. The staff is friendly and helpful when I went to get towels for our room they provided them immediately. The only thing I wish they would change is adding another television to the suite when you are traveling with children who want to watch tv as well as a husband who wants to watch sports it can be a challenge to navigate who gets what time. February 18, 2015
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