Rated 4.1 out of 5 by 82
Rated 4.0 out of 5.0 by Helen S Clean, modern hotel
Clean, modern, comfortable hotel in Mong Kok. It's only a few blocks away from the MTR station and from the A21 airport bus. Front desk staff were friendly and efficient. I enjoyed having a view overlooking the neighborhood park across the highway where I could see people doing tai chi, playing basketball, or walking their dogs.
My only negative is the breakfast. Instead of a buffet, there are 5 set menu items. I first tried option B, which is a western-style breakfast. It wasn't very good. Next I tried option A, one of the Asian breakfasts with noodles and congee; this was definitely better but not on a par with the HIEX SoHo in Hong Kong. However, for the price, location, and comfort of the HIEX Mong Kok, I would stay here again. There are lots of small grocery stores and restaurants nearby, so plenty of option for food. There is a mini-fridge in the room, so it's easy to keep extra food in the room.
August 28, 2015
Rated 3.0 out of 5.0 by Alice1977 Room Service / Front Desk politeness
In general my stay is pleasant but felt disappointed due to the following:
1. Last night of stay. No complimentary mineral bottles and bathroom floor mat were available when I return to my room that night. I had to go down to the supermarket to purchase eventhough I was exhausted from my day trip. I had to also use one of the hand towels as floor mat.
2. Politeness of front desk staff need some improvement as one sounded impatient to provide me some guidance on transportation when I asked for more information to some sightseeing locations.
August 26, 2015
Rated 4.0 out of 5.0 by boubo スタッフの対応が遅いです
August 26, 2015