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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
89%
Recommend This Property

Overall Experience

4.3

based on 305 reviews
89%
Recommend This Property

Ratings Breakdown

305reviews

  • 5 Stars
    181
  • 4 Stars
    78
  • 3 Stars
    21
  • 2 Stars
    14
  • 1 Stars
    11

Great people and location

By

April 27, 2017

I have stayed at this hotel several times over the past year due to its proximity to my clientele and ease of access. I have always been impressed with the staff at the desk and their attentiveness when checking in and out as well as the overall friendliness of the staff throughout the hotel. The rooms are consistently clean and what I would expect from a Holiday Inn hotel.

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Nice stay

By

April 26, 2017

platinumelite

1 night to visit with a friend before catching cruise ship next morning. Nice hotel, served it s purpose.

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Nice location, great service and very clean.

By

April 26, 2017

platinumelite

Nice cozy rooms. Booking was painless, and the price was very competitive.

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Cozy

By

April 25, 2017

club

I was in town for a funeral, the front desk lady took care of my situation of being on a budget. The morning breakfast lady was so nice and helpful to things that I didn't know about the breakfast/ or how to use some of the equipment.

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great stay quiet and comfortable

By

April 20, 2017

club

just needed a place to get some rest and had no reservations walked in and front desk help was friendly and very accommodating

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Terrible breakfast

By

April 19, 2017

platinumelite

Breakfast items were cold on the heated portion and the sausage gravy was so watered down it was inedible. Hotel location is very close to numerous food places.

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Housekeeping

By

April 12, 2017

No afternoon housekeeping was a problem. It was hard to get my room clean. Had to complain 3 times

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Accommodation of staff

By

April 11, 2017

platinumelite

I fill out surveys when requested and have filled out several for Holiday Inn Express in the past. I frequently stay at Holiday Inn Express and rate them high, but the HIE at Houston Energy Corridor continues to improve with each stay. I truly feel as though it is a home away from home.
Thank you.

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Great service

By

April 03, 2017

club

Very helpful and accommodating friendly staff very professional.

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comfortable room and very clean

By

March 29, 2017

club

The hotel and room exceeded my expectations, however the breakfast was a disappointment. I had the coffee and it was great. Wish they had some fruit. The choices were poor.

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great service

By

March 29, 2017

We enjoyed our stay. We will be returning shortly. Kids enjoyed the complimentary breakfast and they loved the pool

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Does what it says on the box

By

March 28, 2017

platinumelite

It's exactly what you think it is: a roof and a bed next to the freeway hopefully close to what you're in town for. Clean and as quiet as you can get.

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