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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
94%
Recommend This Property

Overall Experience

4.6

based on 909 reviews
94%
Recommend This Property

Ratings Breakdown

909reviews

  • 5 Stars
    663
  • 4 Stars
    163
  • 3 Stars
    42
  • 2 Stars
    30
  • 1 Stars
    11

It did in a pinch --

By

August 16, 2017

club

Staff was attentive with a smile in spite of my hectic schedule. Had to extend my stay an additional night. which staff helped me in spite of the hotel being booked up.

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Room with Many Problems

By

August 16, 2017

The room we stayed in, 219, had a host of problems: a shower that turns on/off backwards, such that one would get hit by the hottest possible water (instead of coldest) while turning off the shower by the dial; poor shower drainage with water pooling up to one foot for even a less-than-5-minute shower; a smoke detector that began chirping every minute starting at 3:00 AM to ensure that I got no sleep after that; extremely poorly arranged breakfast area for vegetarians/vegans, with all the meat items smack dab in the middle of the breads and cereals.

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Excellent Room

By

August 12, 2017

platinumelite

This Holiday Inn Express was super clean, the bed was very comfortable. The bedding was perfect and temperature in the room was very comfortable and easy to adjust. The bathroom was super clean and supplied very well. The downtown location was very easy to access and very convenient. We will definitely stay here again.

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Comfortable bed and great service

By

August 10, 2017

club

The daytime front desk staff was absolutely great and friendly. Will definitely staff here again.

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Just being honest

By

August 08, 2017

club

There were good things and there were bad things. Compared to other HIE properties that ive stayed at this was by far the least liked hotel.

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Relaxing

By

August 08, 2017

club

from the start, staff was extremely friendly.. bfast was amazing.. rooms clean and bed, was so comfy ..

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Ok

By

August 08, 2017

club

The rooms could have been cleaner. Pool looked gross.

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Great place and close to Toyota

By

August 05, 2017

club

Hotel is close to the Toyota Center which makes it a great getaway with my hubby. Staying over gives a few hours to decompress and then walk to the concert venue. The hot tub and pool are always the highlight of my the stay here. Getting a great night sleep is the best of all !

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Athletic Coordinator

By

August 05, 2017

club

Excellent and the breakfast was too. Enjoyed the social your because I am a member. The pool did not look to inviting. It look green and not blue like a swimming pool should look like.

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Stay at holiday inn down town Houston, tx

By

August 04, 2017

My stay was for business conference across parking lot at brown convention center.

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Great Value

By

August 03, 2017

Great value and friendly staff in excellent location

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Good Value

By

August 01, 2017

club

Good value, pleasant front desk staff, nice pool, clean room.

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