Rated 4.5 out of 5 by 121
Rated 3.0 out of 5.0 by dm1628 Great Place - But not for Business Purposes
Overall great place; however, forget trying to do any work in your room. All 3 wifi connections could not even provide dialup speed. Unable to communicate via email, nor get a search page up. Front desk could provide no remedy. Stressful for business issues when traveling.
Yes, I will stay here again but will make sure I don't have any work that has to be done there. Hopefully the connection gets fixed.
May 19, 2015
Rated 2.0 out of 5.0 by Rodriguez12345 Clean and comfortable
If not for the attending staff and the fact that the room across from ours was smoking paraphernalia along with having lots of traffic the stay would have been as expected GREAT..
May 11, 2015
Rated 5.0 out of 5.0 by Phov Our favorite hotel every time we go to Houston
Even though the location of the hotel is quite far from our destination but the kids love the suite so much that they insist to stay here every time we go to Houston. The room is BIGGGGGG and clean. With a little more per night you get the room twice as big than the standard room. I recommend the suite for someone who have extra budget.
May 10, 2015
Rated 1.0 out of 5.0 by DryCleningOnBusinessTrip Limited service
1) There were laundry bags available in my room but no laundry service was provided at this hotel. The receptionist told me that I'm not the first hotel guest who is requesting this service. The manager of the hotel did not even try to recommend me some local dry cleaning shop. This is the first time this happened to me and I had to find a dry cleaning shop on my own. I will not recommend this hotel to anyone and will avoid this hotel in the future.
2) The Wi-Fi did not work for 2 days. When I called the receptionist and asked about it I have been told that I do something wrong or my devices (laptop and smartphone) are defective. One 1hr later the same receptionist realized that something is going wrong with the hotel system.
May 8, 2015
Rated 5.0 out of 5.0 by Segelu Nice place to stay, Very cosy!
I love it and certainly will recommend it to all travellers.
April 22, 2015
Rated 5.0 out of 5.0 by Eldo76 Great service, excellent room.
Stayed in Houston for business for two weeks. Tried some other hotel but had to move because of the location so we called Holiday Inn Express W. Oaks and they set us up with really nice suites for a great price. Loved the rooms - the bed was a very comfortable king, the living area was perfect. Couch, chairs and kitchenette were great! My room even had a desk with a leather chair that allowed me to do work in a quiet, comfortable setting. The W. Oaks staff is excellent - front desk, housekeeping were professional and went above and beyond to make our stay very enjoyable. The hotel is in the perfect location for everything you will need - restaurants, gas, and shopping are within a few blocks. Loved staying at the Holiday Inn Express W. Oaks and would happily stay there in the future when I go back to the Houston area.
April 21, 2015
Rated 5.0 out of 5.0 by dm1628 Great Value
Nice place to stay and wonderful experience. I would definitely stay here again.
April 19, 2015
Rated 5.0 out of 5.0 by Eli 1 Great Hotel
I really like this Hotel! It is great for the price and always clean!
April 17, 2015