Rated 4.8 out of 5 by 94
Rated 4.0 out of 5.0 Staff is awesome...except at night. :(
When it comes to general, easy-to-please items, the staff is amazing. I was unfamiliar with the Houston area, and didn't even want to interact all that much. There was one gentleman, though, who worked the desk/lobby area, and told me where I wanted to go. He was right! I wanted a place to see the Preakness race on one day, and he sent me just a couple of blocks down. I wanted to eat some crawfish, and he told me where to go for that. When my daughter wanted ice cream in the middle of the night, he made that happen, too. The gentleman who was in charge of the breakfast room was great as far as charm and hospitality was concerned. The food was really bad, though. I tried it every morning (I was there for more than a week) but could only stand it for a few mornings. One night there, several teenage girls were running the halls, out of control. I called and asked for help at 1:00 am. I was told it would be taken care of, but it wasn't. I had to go out and handle it myself.
May 27, 2015
Rated 5.0 out of 5.0 by CHB91871 GOOD LOCATION FOR US VISITING FAMILY IN AREA
The front desk gentleman was very friendly and the check-in time was speedy. The room was very clean and comfortable. The breakfast room area for very appealing and the food more than met our expectations. We will stay at this location in the future.
May 20, 2015
Rated 5.0 out of 5.0 by CFL. Front desk was amazing
Marisol at the front desk was the most amazing young lady. The airlines coming and going had my trip messed up, delayed luggage and late flights. She did everything possible to assist and salvage the trip.
May 19, 2015