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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
95%
Recommend This Property

Overall Experience

4.6

based on 569 reviews
95%
Recommend This Property

Ratings Breakdown

569reviews

  • 5 Stars
    428
  • 4 Stars
    100
  • 3 Stars
    19
  • 2 Stars
    14
  • 1 Stars
    8

Great competition hotel

By

May 24, 2017

We thoroughly enjoyed our stay at the Holiday Inn Express in Hurst. The rooms were big and comfortable, with plenty of blankets and pillows for the beds and towels for the bathroom. I was particularly impressed with the number of outlets provided for guest use. Normally we have to unplug lamps or alarm clocks/tvs, thus sacrificing light or other amenities to be able to charge our own electronic devices, but this time there were enough outlets.
We also enjoyed the breakfast buffet provided by the hotel. It was included in the room-rate and staff was very attentive to guest needs.
All the way around a pleasant experience.

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Great location

By

May 24, 2017

All staff was very friendly.
Rooms are spacious and clean!

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Bruised my knees on the Suite table but everything else is excellent

By

May 22, 2017

platinumelite

Upgrade to a larger room - a suite with excellent air-conditioning. Poor table in kitchen/ meeting area of room. I could not place any of the four chairs under the table due to the steel fabricated base as large as the table top.The rest of my stay was great and I had no complaints.

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Great people

By

May 20, 2017

platinumelite

I enjoy staying at Holiday inn Express because of the friendly staff. They also have great rooms, beds, and breakfast. Check in and out is super easy. Never had a problem.

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Last minute booking

By

May 18, 2017

club

We needed to make a last minute booking for a family emergency. The website was more or less easy to navigate. I joined the club to get a better price but then got confused and wasn't awarded the additional points I was offered and agreed on.
But the stay was fine, the check in easy, the room clean. No complaints.

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Great location

By

May 17, 2017

club

I was in town with my 77 year old mother for Mother's Day weekend. We chose this hotel because it was located close to my daughter. I was immediately impressed when I walked into the hotel. It was lovely and clean. The front desk clerk was very friendly. We experienced no problems and would gladly recommend this hotel. I plan to stay here again whenever I'm in town.

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Great service

By

May 16, 2017

club

We had great service very clean great price. Great breakfast selection.

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Comfortable with Friendly Staff

By

May 16, 2017

My room was on the ground floor and was showing a few signs of wear and tear but everything was clean and comfortable. Everyone was friendly and accommodating. The happy hour and breakfast were standard; acceptable but not spectacular, exactly as expected.

It's a convenient location and I'll likely stay again.

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Clean and safe place

By

May 11, 2017

club

Nice area, had good places to eat with in walking distance. Not too bad getting around by car for being in the DFW area.

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Great service

By

May 11, 2017

When we walked in the lady at the front desk, Rachel, greeted us. She was very friendly. The hotel was clean. Our room was comfortable.

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Great stay

By

May 09, 2017

Would definitely stay here again! Friendly staff and dependable IHG quality.

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Pleasant stay

By

May 07, 2017

Serviceable and pleasant hotel across from the police station in Hurst. Not among the newest HiExpress hotels, but kept up well.

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