Rated 4.5 out of 5 by 334
Rated 4.0 out of 5.0 by MR.B1958 Indy
The staff at this HIE is great. the rooms are clean, but the towels can be old. The TV service is somewhat questionable (always searching for a signal.) I have stayed here many times and I have always had a pleasant experience.
April 26, 2016
Rated 5.0 out of 5.0 by MomTaxi2 overall package
This hotel is clean. The staff is friendly. The rooms seem slightly larger than some of the other HIE I have stayed at. The bed was much firmer than I was use to, but I adjusted to it the second night.
April 25, 2016
Rated 5.0 out of 5.0 by TJF213 Above and Beyond Service
On Apr 20, 2016 my wife and I stayed at Holiday Inn Indianapolis East. I left my medicine in the room and did not realize until several hours later. When I discovered I left it at the hotel I called and the nice lady at the front desk (unfortunately I do not recall her name) said she would check with housekeeping to see if they found my medicine and call me right back. Within 5 minutes she called and said they found my medicine. They then took down my address and shipped overnight to me. They called to let me know it was shipped and would arrive the next morning. That is excellent customer service. Thank you all for going the extra mile for me.
April 24, 2016