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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
85%
Recommend This Property

Overall Experience

4.3

based on 547 reviews
85%
Recommend This Property

Ratings Breakdown

547reviews

  • 5 Stars
    344
  • 4 Stars
    96
  • 3 Stars
    47
  • 2 Stars
    29
  • 1 Stars
    31

Gross and not to standards

By

January 15, 2018

club

Luckily bed was comfortable and clean however we paid full price expecting holiday inn express standard and was disappointed. All the fabric furniture (ottoman, lounge chair and desk chain) were severely stained. Bathroom fixtures were corroded.
Major issues with breakfastvv 6 coffee pots empty, eggs were dried up, biscuits hard as a rock, and out of cinnamon rolls, breakfast meats, and other items.
Front desk staff jumped in the back to start making coffee for the waiting guests. When the breakfast staff person showed up 15 mins later she served herself a cup of coffee before other guests.
For the quality level we shouldn't have paid the price we did. For what we paid it did not meet expectations.

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