Rated 4.2 out of 5 by 264
Rated 5.0 out of 5.0 by Stay Here! Great Experience
The check in process was extremely memorable with Keegan, the young but very compassionate clerk. This was a unexpected stay and he made it memorable. I recommend strongly that you commend him for his compassion for my sudden illness and empathy. He was just remarkable in every field. Please keep him happy so he will stay with Holiday Inn and possibly move him up in corporation if that is what he desires. He made our family feel welcome, and seemed he was working alone. Handling phone, check ins, and other responsibilities.. and he even took the time HIMSELF to find and refrigerator to deliver to our room which we were in need of. Thanks Keegan. I pray you are honored in front of your peers and given a raise. You deserve it. You may not remember me, but I certainly remember your compassion, as I stated above and to a weary, sudden sick traveler... it means a great deal.
June 27, 2016
Rated 1.0 out of 5.0 by rob624 Allowing teams to stay, bad buffet, TV remote, Ice Machine noise
This was the worst hotel experience I ever had.
You booked a grade school soccer team as guests, turning the place into a summer camp. There was no orange juice for breakfast, and ran out of other items at breakfast buffet. I was awakened by kids yelling while playing soccer in the parking lot outside my window when trying to take a nap at 8:00 P.M. The housekeeper made the bed with the TV remote still under covers, so I could not find it. My room was right next to the ice machine, and I heard ice falling the whole time. This was my 3rd stay at HIE, and in the past, I have been really happy with my choice. As a businessperson, I would expect a level of
consistency as I go from one location to another, But
this was really not the case this time. You should warn guests if you are planning to have teams stay, this was
not the relaxing environment that I needed and expected.
I would never return to this location.
June 27, 2016
Rated 5.0 out of 5.0 by jski207 breakfast
had scrambled eggs each morning for a week.
but love the cinnamon rolls
June 20, 2016