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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
94%
Recommend This Property

Overall Experience

4.5

based on 857 reviews
94%
Recommend This Property

Ratings Breakdown

857reviews

  • 5 Stars
    541
  • 4 Stars
    236
  • 3 Stars
    44
  • 2 Stars
    14
  • 1 Stars
    22

Excellent stay at comfortable hotel

By

June 21, 2017

We stayed one night while travelling over Northern Scotland, The hotel is situated just outside Inverness on the A96. Very near the hotel is a good pub/restaurant where we enjoyed our evening meal. The hotel is a typical Holiday Inn Express. The beds were very comfortable, the shower was excellent and the towels were large and luxurious. Thevservice was good. The staff were friendly. You could buy biscuits, sweets and bottles of water but they were very expensuve (my only gripe). Otherwise a very good experience.

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Comfortable room

By

June 17, 2017

club

The Holiday Inn Inverness provided a great stop for my family and I on our first night in the Scottish Highlands.

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Reasonable Hotel

By

June 16, 2017

club

OK but nothing special
Breakfast was entirely DIY
Room was comfortable
No evening meal facility but nearby Pub was OK

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Overnight

By

June 15, 2017

club

Chose this hotel for the last night of a family wedding weekend. Everything was clean, the service was polite and efficient. But most importantly I had a great night sleep, before heading to airport and home.

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Good hotel

By

June 11, 2017

club

Excellent staff, good size room, no double beds available but single was comfortable, breakfast basic but ample.

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comfortable bed and pillows

By

June 11, 2017

comfortable room, excellent TV reception and channel choices, freindly staff.

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GREAT STAY .... recommended !!!

By

June 02, 2017

I travel world wide from New Zealand and as a Platinum Club member, I enjoyed ALL my stay here with guests for two nights / two rooms. Staff were friendly and extremely helpful. We all slept well; we ate at the nearby Snow Goose restaurant; we enjoyed a couple of beers etc. Staff helped with directions to Rail station. We had a great time on the Kyle railway trip.
I did not find any problem with the lack of breakfast items or choices.
WHAT I DID find strange was being asked, (for the very first time outside Russia!;) for my Passport details when my personal address details are on the IHG files for the past 12 years!!! Perhaps they are suspicious of old codgers like me !!!!!
.

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Poor and I do no0t recommend

By

June 02, 2017

Did not like this property. It was extremely overpriced, poor breakfast, bad room design = put my wallet and credit cards on provided shelving unit and they fell behind and had to be retrieved by maintenance. Front desk did not answer phone as they were serving breakfast. Food was terrible. Long hairs all over the bathroom. Give a disabled room and did not request it.

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treval

By

June 01, 2017

club

enjoyed the stay breakfast was very good room was clea and comfortable

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Score amendment

By

May 31, 2017

club

Changed scores as they didnt register correctly and did not want our stay marked as bad as it was excellent as always

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First experience of Inverness

By

May 31, 2017

Our stay started with our stay at the hotel and set our day up perfectly. Shame the hotel couldn't have done something about the weather, but it did not spoil our stay

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Inverness

By

May 30, 2017

platinumelite

Good staff, polite and courteous.

Very poor quality bread at breakfast

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