Rated 4.5 out of 5 by 704
Rated 5.0 out of 5.0 by HGC18 Holiday Inn
Great place. highly recommended. The location is perfect, the front staff are very helpful. If you drive a pick-up be sure to get there early to get a spot. Parking is a bit difficult.
June 23, 2016
Rated 4.0 out of 5.0 by KBJS2016 Centrally located hotel
This hotel is located centrally to just about anything your heart desires in Grapevine. It was just about 10 minutes or less to get to pretty much anywhere. The hotel is beautiful inside and the common rooms are well maintained. The parking lot has a few potholes that need to be filled and the key card reader to enter the hotel from the back of the parking lot needs maintenance as it would sometimes take several minutes and hundreds of attempts to read my card to let me in. Good thing the area was safe, this would be a prime scene from any horror film. The room we stayed in was not what I was used to from Holiday Inn Express as the bed was not comfortable, the bathtub and shower had poor patch jobs that kept the bathroom looking dirty at all times, and the couches in the common room would give you rug burn by just looking at them. If do decide to lounge on one be prepared to sit straight up the entire time as they are tiny and do not allow you to relax in any real way. The staff was very friendly throughout our stay and made up for the nuisances of the property.
June 22, 2016
Rated 5.0 out of 5.0 by TravelerMM Wonderful stay & service
On business travel, the room was of excellent cleanliness, bed was extremely comfortable, and amenities were more than sufficient. Staff should be greatly commended for their friendliness and service. Of special note is the housekeeping staff, who found my wallet and documents left behind in the nightstand drawer. They were turned into a manager, who kept them in a safe until I was contacted and arrangements made to return them to me. Downside is that there are no restaurants, shopping, or attractions nearby, although there is scheduled shuttle service available. Having a vehicle available is recommended.
June 21, 2016