Rated 4.5 out of 5 by 706
Rated 5.0 out of 5.0 by langley3 enjoyed our stay
Great value, nice rooms, great breakfast, friendly staff.
Beds could be more comfortable but they worked
June 28, 2016
Rated 2.0 out of 5.0 by KND1114 Compared to other Holiday Inn Express locations - VERY disappointing
Where do I begin... I will start by saying that we were greeted by a very nice, professional man at the desk named Shaun. This was probably the best part of the stay. The employee next to him (Angel I believe) was too busy on his cell phone to acknowledge anyone.The lobby and eating area are very nice. The hallways, gym, pool area, room and elevators were all dirty. The entire place had a foul smell. If we weren't so tired from driving, we would have gone elsewhere. We always stay at HIE and have never had issues or been so disappointed. This location is in serious need of help in many ways. We needed something from the front desk later in the evening, unfortunately Shaun was not available. This time, Angel was on Facebook (we could see it on his desktop PC screen) and acted like it was an inconvenience to assist us. I would not recommend this location to anyone. Do yourself a favor and drive the extra miles to stay at a much nicer, cleaner HIE with better customer service. Again, Shaun was great, the other employee could use some manners, an attitude adjustment and a lot more training on how to be professional and how to treat customers. We had intentions of staying 3-4 nights, but the one night at this location was enough for us.
June 28, 2016
Rated 5.0 out of 5.0 by HGC18 Holiday Inn
Great place. highly recommended. The location is perfect, the front staff are very helpful. If you drive a pick-up be sure to get there early to get a spot. Parking is a bit difficult.
June 23, 2016